BT email

Discussion in 'Web Connections' started by TheHat, Apr 14, 2014.

  1. TheHat

    TheHat Funster Life Member

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    anyone on btinternet.com have you been changed over to their new email from the bt yahoo mail server? if you have how did you get on?
    as i have been changed over and i am not a happy bunny:Angry:
    just spent 2 days trying to get my btinternet.com emails with bt telling me i need a bt id to get MY emails after filling in the from 6 times now,tried forgotten password they now tell me i do not have an email account:Eeek:
    i have now calmed down :thumb: tomorrow is another day:BigGrin:
    so i might be able to get hold of some kind person at bt:Rofl1::Rofl1::Rofl1::Rofl1::Rofl1:
    who can sort THERE bloody mess out
    sorry one and all still not calmed down it seems!!!!!!!
     
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  2. Phill D

    Phill D

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    i got BT email but i have no issues when was the change over?
     
  3. wingman

    wingman Funster

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    Hi Bill,

    I'm not with BT but wondered if you are logging in like this? According to BT.....

    You now need to log in via BT.com instead of the BT Yahoo portal.

    If you already know about this method, ignore me!

    Regards
    James
     
  4. TheHat

    TheHat Funster Life Member

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    it seems friday/saturday 11-12/04/2014 not to sure as i got my emails thursday
    10/04/2014 then tried sunday 13/04/2014 thats when i went round and around trying to get my emails
    Bill
     
  5. SandJ

    SandJ Read Only Funster

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    Are you aware it is the original BT email and not any other you may have changed it to. By that I mean I use xxxxxx@xxxxxx.xxx one to sign on now for BT but it is not the same as the very first that was xxxxxxxx@btinternet.com which I still have to use for emails :thumb:
     
  6. TheHat

    TheHat Funster Life Member

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    yep James
    tried to log in via bt.com thats when you get a page up saying you have to set up a BT ID. after 6 times it gets you alittle upset that was sunday so being a sunday thought i will wait untill today (monday) i do not know how many times i've tried today.
    Bill
     
  7. chaser

    chaser Funster

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    I have had a lot of scam emails purporting to be from bt wanting me to put my details in, you havnt responded to one of these , have you
     
  8. chaser

    chaser Funster

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    This is a copy of one I have had today


    Dear Customer,

    This e-mail has been sent to you by BT to inform you that we were unable to process your last payment of bill.This might be due to either of the following reasons:

    1. A recent change in your personal information. (eg: billing address, phone)
    2. Submitting incorrect Payment information during bill payment process.

    Due to this, to ensure that your service is not interrupted, we request you to confirm and update your billing information today.
    Confirm your account by clicking here.


    Regards,
    BT Billing Department
     
  9. TheHat

    TheHat Funster Life Member

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    SandJ yes btinternet.com email.
    Chaser no (spam email) its on bt.com there home page click on email
     
  10. Phill D

    Phill D

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    just went to bt.com and logged straight in using btinternet.com mail address no probs
     
  11. chaser

    chaser Funster

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    That link just goes to broadband packages , nothing to do with email
     
  12. TheHat

    TheHat Funster Life Member

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    this is the page i get after i log in (this is a copy and paste)
    Your new BT Mail inbox is ready

    Before you take a look, set up your BT ID, the new way to manage your email in My BT.


    You’re about to discover a brand new BT Mail. You’ll get a sleek new inbox with a clutter-free layout and loads of new features. Before you take a look, set up your BT ID, which will allow you to manage your email. You’ll be able to create a new email addresses, delete old ones and update all your details in My BT.
    If you already use My BT, you’ll be able to link your login details and your BT Mail address into one BT ID as part of this journey - so you’ll only have one username and password to remember for all your BT services.
    Setting up a BT ID only takes a couple of minutes, but if you’re in a rush you can skip this for up to 30 days. You can check how many days you have left at the bottom of this page. We recommend that you set yours up now; it’s only three quick steps.

    Set up my BT ID
     
  13. Phill D

    Phill D

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    not had that,,,, is that really from BT and am i likely to get the same....:Eeek:
     
  14. Phill D

    Phill D

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    PS;; how long you been with BT
     
  15. chaser

    chaser Funster

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    That link you put up doesn't ask for a id or anything, I have bt and had nothing about changing anything apart from the scam things
     
  16. TheHat

    TheHat Funster Life Member

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    Last edited: Apr 14, 2014
  17. Phill D

    Phill D

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    had nothing like that at all
     
  18. chaser

    chaser Funster

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    Do you remember the pink scrolly thing:thumb:
     
  19. chaser

    chaser Funster

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    I use the ipad email thingy to log in to mail and put my details in there and it just collects emails automatic , never asks for any id, and nothing's changed
     
  20. TheHat

    TheHat Funster Life Member

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    yet
    they are changing from yahoo server's to there own server's
    acording to bt help :Rofl1::Rofl1::Rofl1:forum there seems a lot of customer's are having a lot of fun with this new server:Eeek::Eeek:
     
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