Brownhills demise?

Discussion in 'Motorhome Chat' started by Longtemps, Mar 24, 2009.

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  1. Longtemps

    Longtemps Read Only Funster

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    A friend of mine who has just returned from a trip to Brownhills has told me that one of the technicians on the QT said to him that with the amount of work they have on at the moment he cannot see the firm lasting the year. Has anyone else heard anything?
     
  2. pappajohn

    pappajohn Funster Life Member

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    well they are flogging off a load of stock at 30% discount.

    i wouldnt beleive all you hear though. :Wink:
     
  3. geoffw

    geoffw Deleted User

    brownhills demise

    "loose lips sinks ships" comes to mind!
    i work for brownhills and though no one can see into the future, we are progressing well in both sales and service.
     
  4. Stephen & Jeannie

    Stephen & Jeannie Read Only Funster

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    Methinks that geoffw might just be a company spy flying a false flag of convenience ! anybody else considered that ?..:Cool: :Cool: :Cool:
     
  5. madbluemad

    madbluemad

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    No offence but if I had a pound for everything that Iv'e been told on the QT I would be a rich man. More often than not there's no truth in it.
    Jim
    :Smile:
     
  6. Lincolnshire Rover

    Lincolnshire Rover Read Only Funster

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    :
     
    Last edited: Mar 25, 2009
  7. geoffw

    geoffw Deleted User

    i understand why you could feel this way, but i have been at brownhills for a number of years and i am proud of that. i am also aware of our persieved reputation and have over the past couple of weeks since joining, tried to contact people on the site who clearly have issues with us, to at the very least offer the chance of discussing their problems.
    This to date has had a mixed response, but i am here as a private individual, with no company agenda, no promise to resolve every problem, but a desire to put brownhills side occasionally. I hope no one sees anything sinister in this
     
  8. Longtemps

    Longtemps Read Only Funster

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    I think you are right, but at least someone from the firm is bothering to read the posts and maybe just maybe things will actually change, as opposed to merely saying they have.
    Still I would be very wary of buying new from them this year particularly with regards to warranty work being carried out if they do go!
     
  9. ulteriormotivedetect

    ulteriormotivedetect Deleted User

    Longtemps - I spoke to a friend today who had visited Brownhills and he had a conversation with a technician on the QT - I was told that you were probably the chap who had not spent a penny with Brownhills in over 7 years but after all those years of free overnight stays and all that goes with it - you were banned for shouting and swearing at one of the staff and your membership revoked when you booked a whole series of future visits to their site despite being asked not to. The "tech" seemingly said they were at a loss to know why you would erupt like that after all, they seemed to think that 7 years freebies was enough and just asked politely for it to come to an end. I was told that since then - you have posted nothing but derogatory comments about them on mhf until you ran out of free credits and now you have found your way on here. If thats true - not very nice.
     
  10. derekfaeberwick

    derekfaeberwick Read Only Funster

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    Quite a first post??? :helptitanic::helpsos::whistle:
     
  11. hilldweller

    hilldweller Funster Life Member

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    Brave man.

    You take the flak here and if you overstep the mark you stare at a P45.

    That makes you one of The Good Guys.
     
  12. N Luyetund

    N Luyetund Deleted User

    sinister?

    Why Geoff, what could you possibly have to gain by 'promoting' Brownhills' side?


    ...any chance of getting the company to issue a statement to reassure past, present and future customers of their good intent?

    Try this:

    The current team at Brownhills are pleased to unreservedly support warranties issued by the Swift group provided that servicing of the habitation area has been carried out, at recommended times, at a Swift recommended service centre/dealership.



    Time to perform or get off the pot....:Rofl1:
     
  13. Lincolnshire Rover

    Lincolnshire Rover Read Only Funster

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    When I had a warranty problem the service department at Newark would "NOT " fix the problem under warranty .They were the supplying dealer from new and the motorhome only 18 months old, but because I had had my habitation service done at an Explorer Group approved Dealership at a more convenient location and time for me and the service was done on the required date and the service book stamped this did not matter. When I argued the point with them I was told if " We " do not do your habitation service why should we honour the warranty, a bit like blackmail no service with us no warranty with us.
    Up to that point I was more than happy with the service I had received from Brownhills I had some teething problems don't we all which were sorted for me in good time without any problems the staff were extreamely helpfull and polite and I would have recomended them to anyone who were looking to buy a motorhome , but since they were now refusing to continue to honour my warranty with them which I had paid for in my purchase price I am not of the same opinion which is a shame having been badly let down by their lack of commitment towards me as a paying customer.:Doh:
     
  14. bedbug

    bedbug Deleted User

    its well known that all the sales staff and managers read this site!
    Some of them cannot talk to people they just e-mail.
     
  15. bedbug

    bedbug Deleted User

    I agree with you not bad for a first post.where did he get the info from I wonder.perhaps the user name givs it away!
     
  16. Johno

    Johno Read Only Funster

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    Surely in view of the present financial climate when all companies are struggling to beat the odds it does nobody any favours to spread unsubstantiated rumours, as any bad publicity could adversely affect sales and possibly contribute to the demise of any company facing financial difficulties.
    The possible closure of firms will only have a long term negative affect on a hobby and way of life that we all value and enjoy leaving us with less choice, less competition and less services.
     
  17. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    The long standing owner of Johns Cross is very happy to unreservedly support warranties issued by the Swift group provided that servicing of the habitation area has been carried out, at recommended times, at a Swift recommended service centre/dealership.:thumb:

    Peter
     
  18. Jim

    Jim Ringleader

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    I am not happy with this thread. Its way off topic, the topic being an unsubstantiated rumour. If you wish to discuss the service you have received from this company please do so in another thread. I do not want to give any more life to this one.:Smile:

    Thanks
     
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