Broadband via Utility Warehouse - anyone use it?

Discussion in 'Computers' started by Janine, Aug 1, 2015.

  1. Janine

    Janine Funster Life Member

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    After BT's totally unacceptable behaviour, I'm thinking of changing to UW. It is quite a lot slower but unlimited usage @ £7.99 looks good plus phone tariffs are cheaper than BT.

    Does anyone have any experience of UW?
     
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  2. Nirvanauk

    Nirvanauk Funster

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    Janine, how slow is slow?
     
  3. bungy

    bungy Funster

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    Never heard of them before but definatley going to be looking a t this a bt more as ours is due to change soon and Ive had it upto my backteeth with Plusnet...was thinking of going to BT but reconsidering!!
     
  4. Janine

    Janine Funster Life Member

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    Up to 16mbs. We don't watch movies or TV or play games - just surf so it shouldn't make too much difference.
     
  5. Janine

    Janine Funster Life Member

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  6. Hollyberry

    Hollyberry Funster

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    I had UW in 2008 for about 6 months ( then returned to France) OK. Friend has had UW for about 2 -3 years and is satisfied with them.
    I'm with Plusnet as I get inclusive calls. I pay less than £25 a month for all UK calls, line rental and Internet. UK freephone number and you always speak to someone in Yorkshire.
     
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  7. bungy

    bungy Funster

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    darnit - as usual we are outside of their core network so service would be provided via BT at £16.99 a month! as opposed to £7.99
     
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  8. Robert Clark

    Robert Clark Funster Life Member

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    I've heard some very bad things about Utility Warehouse
    Plusnet has very good customer satisfaction levels - shame they don't offer a service where we live
     
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  9. Janine

    Janine Funster Life Member

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    That sounds good - I've spoken to 5 different people in India today. Apparently I can expect a phone call on 3/8/15 between 4pm and 6pm.
     
  10. Hollyberry

    Hollyberry Funster

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    I recommended Plysnet to friend who also returned to UK from France. They connected her very quickly and she's pleased with the service. I should have hot her to give my details as I'd have got a small discount for recommending :(
     
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