andy63
Free Member
It's a little moan I'm afraid but maybe just me not been wise enough...
Was I expecting too much?
Set off with son in law for a short trip..
About 3 miles into journey we had a flat front tyre on A1
Pulled in and managed to inflate and get to a safer location...
Went for the spare tyre and found it had been nicked...
I've had insurance and breakdown with c&cc for the last 7 years...
I've had breakdown on every vehicle I've owned but never used it before..
Anyway they said they would recover but couldn't repair which I wasn't best pleased about and soon after that said they wouldn't attend as the vehicle should have a spare...
I explained again it had been nicked ,but their response was the same..
After a lengthy and sometimes heated discussion they said as an act of good will and once only they would recover the van to home ...
By then between been put on hold and them ringing back we had managed to get a mobile tyre fitter out, but I was dismayed that that was their response to my call for help...
Anybody any thoughts ,before I contact them on Monday and try and complain at their service..
Thanks... Andy
Was I expecting too much?
Set off with son in law for a short trip..
About 3 miles into journey we had a flat front tyre on A1
Pulled in and managed to inflate and get to a safer location...
Went for the spare tyre and found it had been nicked...
I've had insurance and breakdown with c&cc for the last 7 years...
I've had breakdown on every vehicle I've owned but never used it before..
Anyway they said they would recover but couldn't repair which I wasn't best pleased about and soon after that said they wouldn't attend as the vehicle should have a spare...
I explained again it had been nicked ,but their response was the same..
After a lengthy and sometimes heated discussion they said as an act of good will and once only they would recover the van to home ...
By then between been put on hold and them ringing back we had managed to get a mobile tyre fitter out, but I was dismayed that that was their response to my call for help...
Anybody any thoughts ,before I contact them on Monday and try and complain at their service..
Thanks... Andy