Bigging it up for the Caravan Club

Discussion in 'Motorhome Chat' started by haganap, Oct 14, 2015.

  1. haganap

    haganap Funster Life Member

    Joined:
    Dec 5, 2007
    Messages:
    11,069
    Likes Received:
    13,678
    Location:
    Heavan
    So often on here we see negative reports about the CC and the wardens etc etc.
    Well last weekend we went to the High Onn site in Staffs and have to say it was awesome. Great marshals, no facilities, cheap as chips and a fantastic dog walk to boot.

    Having been members for well over 10 years we particularly like the CL network and having stayed at loads of aires, stellplatz and other variations find many of the CL's great value and ideally placed with the new search facility on the web site.

    Nothing important just thought I would share that with you, won't be everyone's experience but balance is the key Captain, balance is the key.
     
    • Like Like x 19
  2. beacons

    beacons Funster

    Joined:
    Jan 27, 2014
    Messages:
    806
    Likes Received:
    641
    Location:
    mid wales
    We've just booked long leat
    for festival of light very helpful.
    When I booked .
     
  3. Tea Bag

    Tea Bag Funster

    Joined:
    Nov 3, 2013
    Messages:
    1,161
    Likes Received:
    1,933
    Location:
    Portugal
    Hi.
    Staff at Plymouth Sound CC site,bringing a barrow full of blocks to enable a unit to be safely levelled at the bottom of the site where it slopes,but has a superb view.Not mine,i know the limitations of our unit on wet grass,we were there for the Fireworks,"Head to head" Magic.
    I am fully aware that there are/maybe,"Stern ?" wardens,i have first hand knowledge of this,we went to retire early,went as assistant wardens,loved the job,but the final straw? Chap booking out of storage at the site office,for a holiday abroad,me just having a look around/nose LOL, the outfit while he did this,(Years of looking around lorries prior to launching) noticed a bad cut on the wall of a front tyre. Mentioned this to the chap,he unhitched the c/van into a convenient space and went straight away to get a new tyre. The warden was beside himself. "You get to much involved etc..........,it is not your job"
    In fairness,the CC did come and ask the reasons we were leaving,and we could have gone to another site,but property prices were rocketing and i decided to get back into being a home owner again. There are awkward wardens,there are awkward Members/Customers,sometimes they come face to face...........
    Tea Bag.
     
  4. Carol

    Carol Funster Life Member

    Joined:
    Oct 2, 2007
    Messages:
    10,357
    Likes Received:
    14,785
    Location:
    North Wales.
    If only the management of the Caravan Club had some sense, like you we had been members for over 10 years and used it together with CCC. and MCC . But not any more, we were touring Scotland a couple of years ago quite a remote area, pulled on to one of their sites for a couple of nights but they were full up. Absoulutly no problem with that we had not booked so it's luck of the draw.

    We explained that we were in a remote area and as we could not stay, could we have a couple of carriers of Water to put us on, as we were quite low. We were told No we could not, we explained that we were members and were willing to pay for water if necessary. No we were again told it's company policy and you can't have any Water.

    When we got home we got in touch with the CC as we could not believe they would leave members without water in quite a remote area. But we were told again by Head Office Company policy No Water if you are not on site.

    After that I just did not feel the same about the club and cancelled my subscription, shame really.

     
    • Like Like x 5
  5. scotjimland

    scotjimland Funster Life Member

    Joined:
    Jul 25, 2007
    Messages:
    28,934
    Likes Received:
    25,574
    Location:
    .
    so very true.. the same applies to any club or site..

    been CC members on and off for the past 25 years..
    yes.. you get grumpy wardens.. but they have a hard job.. not one I envy, .. working from 8am until late in the evening, having to deal with jo public would wear the patience of a saint.. .. I couldn't do it.. I did it for a week looking after a CL.. that was enough to convince me it wasn't my forte..

    We love CLs.. main reason for being members.. it's the nearest we have to aires... albeit many are no use in winter.

    the last three we visited this year.. perfect.. lovely sites, lovely friendly owners.. DSCF1945.JPG DSCF1948.JPG DSCF2023.JPG
     
    • Like Like x 4
  6. Derbyshire wanderer

    Derbyshire wanderer Funster Life Member

    Joined:
    Mar 30, 2014
    Messages:
    411
    Likes Received:
    676
    Location:
    Derbyshire
    Been there a couple of times and also think the wardens are great.
    Another one we use sometimes is Warwick which also gets a vote for the wardens.
    Some CC sites we would never go back to as the wardens have no common sense and are too officious. Not going to name any but they all are sites with at least 2 couples running them.
     
    • Like Like x 4
  7. StefAndDi

    StefAndDi

    Joined:
    Nov 3, 2014
    Messages:
    414
    Likes Received:
    941
    Location:
    Near St. Austell, Cornwall
    I am currently involved in a dispute with the Club.

    A booking made by me on 3rd December 2014 for a stay on a Dorset Club site, was cancelled by the site warden on 31st August this year, the day before we set off from home. The reason given was that some pitches had been temporarily lost due to flooding.

    "Fair enough" I said, "but I made my booking 8 months ago. Surely others who have booked more recently should be selected for cancellation ahead of me".

    The warden said that he would make enquiries and get back to me. He never did, but went off on his holiday without telling his relief warden that I was awaiting a decision.

    Initial response from the Club suggests that the warden has given his Regional Manager an inaccurate account of the conversation (which can be substantiated by my wife as it was received on a hands-free device while I was driving).

    The Club also state that they do not apply a 'last in first out' policy'.
    Well, if they don't then in my opinion they should.

    I have been a member of the Club for almost 30 years (including a break when we had no caravan), and I have regularly defended the Club and its wardens on this forum.
    However, I think that the long relationship will end this year.

    Stef.
     
    • Like Like x 3
  8. GeebeeJaybee

    GeebeeJaybee

    Joined:
    May 28, 2015
    Messages:
    293
    Likes Received:
    346
    Location:
    St Helens
    Did they tell you what the policy was on who got a cancellation? Looking at it purely objectively if I were them I would cancel the least lucrative first (ie one or two night bookings) before I cancelled longer stays. Not saying it is right or wrong - just from a business point of view.

    Must have been a huge disappointment for you though after booking so early.
     
    • Like Like x 1
  9. StefAndDi

    StefAndDi

    Joined:
    Nov 3, 2014
    Messages:
    414
    Likes Received:
    941
    Location:
    Near St. Austell, Cornwall
    He said "My wife made out the list for the cancellations, I'm just making the phone calls while she's at lunch".

    Much was made of the fact that I have a large motorhome, but when I told him that it's rear-wheel-drive with twin rear wheels he seemed to sympathise with me.

    That was the point where he said that he'd make enquiries and call me back.

    I'd like to see the list of all those that were cancelled. Pound to a penny that they were all motorhomes, regardless of size.

    Stef.
     
    • Like Like x 1
  10. Derbyshire wanderer

    Derbyshire wanderer Funster Life Member

    Joined:
    Mar 30, 2014
    Messages:
    411
    Likes Received:
    676
    Location:
    Derbyshire
    As soon as I read your first post about the cancellation I thought it's because you have a big MH. Either that or envy but either way they are totally out of order to cancel so late when others will have booked the week before.
     
    • Like Like x 2
  11. DanielFord

    DanielFord Funster

    Joined:
    Jun 1, 2013
    Messages:
    2,199
    Likes Received:
    2,489
    Location:
    Surrey
    We've stayed there, little ones birthday treat was Longleat. It is a very nice site, and we had a great time. You do know that there is a slightly different route in if you don't have park tickets don't you?
     
  12. Big bus man

    Big bus man

    Joined:
    Sep 20, 2015
    Messages:
    344
    Likes Received:
    615
    Location:
    Crawley
    I have been using CC sites for about 5 years and I like the fact you know what to expect wherever the site may be but they do have some silly rules, like regimental parking; ridiculous speed limits and a first come first serve culture plus they cost a fortune and are generally not very child friendly (in my view) but overall they are clean with friendly staff and are well maintained.
    That said, frankly I have had enough of trying to book pitches with the CC, they are always full at weekends unless you book in January and they are all starting to look the same as the rules are rigidly enforced throughout, no thanks to the tiny minority of selfish people who forced the club to make up the rules but my biggest gripe is their persistence in trying to take the fun factor out of caravanning.
     
    • Like Like x 1
  13. Tea Bag

    Tea Bag Funster

    Joined:
    Nov 3, 2013
    Messages:
    1,161
    Likes Received:
    1,933
    Location:
    Portugal
    Hi.
    "No room at the Inn" Still alive and kicking,you could not make it up. Could have been worse ?? You could have cut yourself badly on route....... Then bled to death. Jobsworths first class.
    Tea Bag.
    PS. I thought you could pay a sum of money,and avail yourselves of the site amenities ie.water/dump etc. Worth checking up on this,then hit them with
     
  14. Figaro

    Figaro Funster

    Joined:
    Feb 22, 2011
    Messages:
    842
    Likes Received:
    678
    Location:
    Newcastle under Lyme Staffordshire
    I recognise that last one, I was parked in the same bay pitch last week - superb site
     
    • Like Like x 1
  15. dshague

    dshague Funster

    Joined:
    Aug 22, 2007
    Messages:
    904
    Likes Received:
    181
    Location:
    sth yorks
    we booked Chatsworth site a few years ago for a weekend .it started to snow could not get off our road phoned site to say we where stuck ,don't worry says warden its very bad here six inches and still snowing ,will inform club booking ,lots of people cancelled .get a email and a black mark for not giving them 72 hrs ..had a problem with Hitler at scarbrough not a member now ...
     
  16. beacons

    beacons Funster

    Joined:
    Jan 27, 2014
    Messages:
    806
    Likes Received:
    641
    Location:
    mid wales
    We have tickets for the saturday to go into the park which we access from the cc ste and turn left we don't know about another entrance.
     
  17. DanielFord

    DanielFord Funster

    Joined:
    Jun 1, 2013
    Messages:
    2,199
    Likes Received:
    2,489
    Location:
    Surrey
    You can only enter through the main entrance for days when you have a valid park pass, so if you intend to arrive on Friday, you will not be allowed through.
    The main roundabout at the entrance, Longleat park will be straight ahead, you go right. In about a mile, there are brown signs for the CC site. Essentially, you go for about 3/4 miles and then turn left. It isn't tricky, but it is narrow! :D
     
    • Like Like x 1
  18. beacons

    beacons Funster

    Joined:
    Jan 27, 2014
    Messages:
    806
    Likes Received:
    641
    Location:
    mid wales
    Many thanks for your advice.jan&mike.
     
  19. Cal54

    Cal54 Funster Life Member

    Joined:
    Apr 25, 2014
    Messages:
    1,278
    Likes Received:
    6,401
    Location:
    Lancaster
    @teabags I think you will find it is the camping and caravanning club that offers the facilities for a few hours to members. There is a cost ofcourse but I used when touring Scotland a few years ago, and found it useful.
     
    • Like Like x 1
  20. haganap

    haganap Funster Life Member

    Joined:
    Dec 5, 2007
    Messages:
    11,069
    Likes Received:
    13,678
    Location:
    Heavan
    Never have truer words been spoken
     
Loading...

Share This Page