Bentley factory visit and the service given

Discussion in 'Motorhome Chat' started by atlantisbird, Jun 26, 2012.

  1. atlantisbird

    atlantisbird

    Joined:
    Mar 26, 2012
    Messages:
    226
    Likes Received:
    206
    Location:
    Near Bridlington
    Our thanks go to a team of professional people who have made a minor problem (for them)
    into a major commitment of fantastic customer relations (for us).
    Not only did Bentleys Motorhomes team make us feel very welcome at the factory
    in Mexborough but the work performed on our new Bentley Indigo was excellent.
    The directors should be proud of the work force from the tradespeople down to the
    person who cleaned the van and the office staff all of which were friendly and nothing
    seemed too much trouble. A great team!!:thumb::thumb:
    When it was presented back to us it had been cleaned inside and out, the water was
    even filled back up and it was essentially ready for going away in.
    To find a company with such a commitment to customer service as Bentley's
    is nothing short of miraculous. We hear so many stories of bad service that both
    my wife and I feel a sense of relief that we chose the right company to buy our first
    motorhome from.
    The whole staff at Bentley's seem to have pride in their work and the work ethic of
    each and everyone we met there was something we had not seen for a great many years.
    It does seem that both Gordon and Richard Bentley are determined to get a name for
    simple customer satisfaction that will encourage a return of the customer time after time.
    I am proud to be an owner of such a beautiful well thought out motorhome.
    Thank you Bentley's

    Our kindest regards

    Atlantisbird
    Ann & Harry
     
    • Like Like x 5
  2. DuxDeluxe

    DuxDeluxe Funster Life Member

    Joined:
    Jul 10, 2008
    Messages:
    9,358
    Likes Received:
    25,069
    Location:
    Planet Zog
    Nice to hear of good old fashioned customer service..........:thumb:
     
  3. Teasy2007

    Teasy2007 Funster

    Joined:
    Sep 26, 2007
    Messages:
    1,643
    Likes Received:
    724
    Location:
    Rotherham South Yorkshire
    Hi Ann and Harry,

    This has been our experience as well! A superb team where nothing is too much trouble. We can't recommend them enough.

    Ginny and Mike
     
  4. motorhomelover

    motorhomelover

    Joined:
    Jul 28, 2010
    Messages:
    1,720
    Likes Received:
    613
    Location:
    The world
    you should post a link to their web site
    or list phone numbers
    it ok giving praise about them they need contact details given out so we mere mortals can find them when all else has failed

    me i recommend Duncan

    sales@starspangledspanner.com
    Telephone: 01522 778944 (office) 07738 669938 (mobile)
    :thumb::thumb::thumb:


    thats how it done LOL
     
  5. atlantisbird

    atlantisbird

    Joined:
    Mar 26, 2012
    Messages:
    226
    Likes Received:
    206
    Location:
    Near Bridlington
    Here are the contact details you asked for.
    Contacts Richard and Gordon Bentley

    www.bentleymotorhomes.co.uk
    BENTLEY MOTORHOMES
    Unit 3 Swinton Meadows Industrial Estate, Meadow Way, Swinton, Mexborough. S64 8AB T: 01709 590079 E: info@bentleymotorhomes.co.uk
    Atlantisbird
    Ann & Harry
     
  6. JJ

    JJ Funster

    Joined:
    May 1, 2008
    Messages:
    14,555
    Likes Received:
    25,694
    Location:
    Quinta Majay, Pinheiro Bordalo, Portugal
    A great post... Not only good that you got such excellent service but also that you took the time to tell us about it...

    I believe there is a dealer review section here on Fun... If you posted a report there then it would be readily available for interested Funsters in the future...

    JJ
     
    Last edited: Jun 27, 2012
  7. hilldweller

    hilldweller Funster Life Member

    Joined:
    Dec 5, 2008
    Messages:
    26,431
    Likes Received:
    25,090
    Location:
    Macclesfield
    The UK needs companies like that.
     
Loading...

Share This Page