Bailey withdraw 10 year warranty

Discussion in 'Motorhomes in the News' started by Road Runner, Feb 23, 2012.

  1. Road Runner

    Road Runner Read Only Funster

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    Bailey withdraws free 10-year warranty

    Posted on 21 Feb 2012Daniel Attwood


    Bailey motorhome - Approach 760 SE
    Bailey, which began producing motorhomes less than a year ago, has withdrawn its industry-leading free 10-year bodyshell integrity warranty on new motorhomes and caravans

    The company said it took the decision to "maintain our current, very competitive pricing structure and to offset recent increases in raw material and component costs".

    The company's caravans have been built using Bailey's patented Alu-Tech construction method for several years and have come with the 10-year warranty.

    When its Approach range of motorhomes was launched onto the market in 2011, they were all also built using the Alu-Tech construction method and were also offered with a free 10-year warranty as standard.

    This led to a chain reaction with several other manufacturers following suit and raising their warranties to 10 years.

    However, following what Bailey called "a review of its overall motorhome sales package", it has decided that it will only offer a six-year bodyshell integrity guarantee as standard with the cost option to extend to 10 years.

    Bailey motorhome buyers can still opt for the 10-year cover, but will now have to pay £189 in the first year of ownership and £229 thereafter.

    As with the standard cover, the extensions are full transferable subject to the vehicle service schedule being maintained since new and the payment of a nominal transfer fee.

    The change will be applicable on all motorhome models manufactured from Monday, February 20, 2012, with the exception of those units that have already been retailed which will retain the existing warranty package.

    More information can be found at www.bailey-mhomes.co.uk



    http://www.outandaboutlive.co.uk/Mot...ty/_ch1_nw1929
     
  2. slobadoberbob

    slobadoberbob Read Only Funster

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    my views

    Not being a buyer of this make of motor-home or caravan (being an RV owner) I do read this kind of post with interest.

    Perhaps it is me but down rating a warranty and then charging to extend it does send the wrong message. Well it does to me. When I purchase my Hyundai car the 5 year warranty was the deciding issue for me.. now they have increased it to 7 years like Kia that is a bonus... so what would I think if they gave me 5 years then changed it to 2 years and said..OK you can have the other 3 years but you have to pay for it? money grabbing might come to mind:Sad: or that the goods might not last the intend warranty period first offered:Sad: So would I have as much faith in the product wonder?

    Does not come as an issue to me being a Winnebago owner, but I think I might want to ask some searching questions from the company if I was buying there product.. Seems like a kind of back door increase in price... or a kit car... everything is an add on.. a bit like lease cars these days.. have you notice how many extras you have to pay for.

    Make it sound great but as cheap as possible and catch the fish with a nice juicy
    worm ... reminds me of the Nation Wide advert a few years ago.:cry:


    Bob
     
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  3. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    The way I read it is that anyone now buying a van will have to pay £2000 extra (in yearly premiums) for the full ten year cover.

    If he does not then he gets the standard six year cover which should be more than sufficient.

    No big deal really as who keeps a van for that period of time, peoples requirements change.

    Peter
     
  4. GJH

    GJH Funster Life Member

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    It does rather give the message that the company doesn't have sufficient confidence in its products to offer such a long warranty.
     
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  5. scotjimland

    scotjimland Funster Life Member

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    What it tells me is that the 10-year bodyshell integrity warranty was optimistic and the bodyshell isn't as good as first thought due to claims coming in.. If it was then why shorten it and ask for a premium to extend.. Either that or they have no faith in the product.. so why should a customer..

    If I had that kind of money to spend on a new van I'd want a lifetime warranty on water ingress... not six years.. All very well saying you will probably have sold it by then, but that's not the point..

    My Rv was 12 yo when sold and absolutely no damp or any signs of it...
     
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  6. slobadoberbob

    slobadoberbob Read Only Funster

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    selling it on

    Peter, a bonus for a seller is if they can include the warranty that came with the motor-home or caravan I would have thought.. that bonus would make it a more attractive item.. if I was selling on a vehicle that was say five years old.. the new owner might consider it a worthwhile added reason to buy if it had still 5 years of warranty. But this is no more than a £2k increase in buying the product... just dressed up.

    Bob p.s still waiting to know what soup is on offer.. mind you being so warm in Kent today it may be a case of cool drinks!!!!!
     
  7. laneside

    laneside Funster

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    We have a new style Bailey caravan and I am led to believe that any bought when we bought ours will still have the six plus four years warranty, it is only the ones being bought now,

    As J.C. says I am not the least bit worried as we will have swapped it in long before then.

    What does worry me is why in this day and age of modern fixings and adhesives is why manufactures find it so difficult to make caravans or motorhomes that do not eventually leak.

    Any manufacturer that cannot make one that is not watertight for ten years should be making one trip packing cases not expensive Luxury vehicles.
     
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  8. scotjimland

    scotjimland Funster Life Member

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    Absolutely...

    would boat buyers accept a six year warranty on water ingress ? ... :Doh:

    :helpsos::helptitanic:
     
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  9. DESCO

    DESCO Read Only Funster

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    I know if I was looking for a new motorhome reading this about an untried method of construction for motorhomes it would start alarm bells ringing, possibly with no cause but they would be ringing never the less and make me dubious.
     
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  10. Cyclewalkbob

    Cyclewalkbob Funster

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    I bought a new Bailey Seville Caravan Last year. The 10 year warrenty was what clinched the deal for me. I saw that i had the next 10 years of worry free caravanning.

    as it was after a 6 week tour of France we decided to change from Caravaning to Motorhoming.

    However was I buying a caravan now I would buy the Swift - which still does have a 10 year guarentee!
     
  11. 1_man_and_his_dob(lo)

    1_man_and_his_dob(lo) Funster

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    Unfortunately, to an outside observer like myself, from the various Swift-related threads on this forum and others it looks like you'd probably need it!
     
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  12. mikebeaches

    mikebeaches Funster

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    Whilst I agree with everybody here, that reducing the terms of the warranty (ie shortening the length of it) is extremely poor and says little for the company's confidence in its product, I read the cost described in the OP rather differently from the way others appear to have interpreted.

    I saw the cost of extending the 6-year warranty to 10 years as being a one-off cost of £189, if paid during the first year of ownership. However, if the new owner chose not to buy the extended warranty during the first year, he/she would have to pay £229, as a one-off, at any time during the period after the first 12 months, to when the van is 6 years old. In other words, Bailey are trying to incentivise the take up during the first year of ownership.

    I may of course be wrong, but in any case, the wording as set out in the OP is somewhat ambiguous in my view.

    Oh, and it was mentioned in another post that the warranty was transferable to a subsequent owner - yes, at a cost of £35 admin fee to Bailey.
     
  13. robnchris

    robnchris Funster

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    spot on

    Totally agree with this which takes me back to a mail we sent into the forum some weeks back about why do we motorhomers put up with this standard of aftersales service and poor quality parts.

    Last year we sold our 31 yr old Westerly yacht, totally water tight never let in a drop of rain water and kept out the waves when sailing in rough weather.
    So how come motorhome builders can`t keeep the elements out?
     
  14. jhorsf

    jhorsf Read Only Funster

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    The most important part of the info on Baileys website is what is NOT covered
    one particular thing you should read is the Warranty exclusions after the first 3 years non permanent sealed body seams ie round doors windows rooflights etc are NOT covered

    :shout:
    Conmen all of them:Doh:its just another con to screw money out of you getting things checked every year the places they will start to leak after 3 years OH sorry sir did you read the small print
     
  15. hawkmoon

    hawkmoon Read Only Funster

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    I too read the first post as a one off payment that was cheaper in the first year than if you decided to take it out in the second year.

    I will be having a few words with the dealer as I have one on order for March delivery and was told at the time of ordering that it had a ten year warranty against water ingress. :Doh:
     

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