Avtex l187drs (1 Viewer)

[Howard H]

Hi everyone ,I am having a small problem with one of my avtex tv ,every time I switch the the TV off (just the TV not the power ) it loses all the channels except the radio stations which is becoming a bit annoying as I then have to retune the TV every time . Am I doing something wrong as the the other avtex TV in the mh does not lose it memory. I know this problem is not life threatening but if it's easily fixed it would be better . Thanks

 

[Techno]

I don't know personally but it sounds faulty to me.
Of course Avtex have a collect and return repair service included in their warranty. I would contact them

 

[Howard H]

Thanks Andy ,I will contact them on Tuesday

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[Howard H]

Just contacted Avtex regarding my faulty TV they are collecting it tomorrow and hope to have it back on Friday ,what cracking service​

 

[androidGB]

My experience with Avtex is that they're brilliant with the collecting and returning bit, but not that good with the repairing bit.

Mine went back in forth 3 times before they admitted defeat, and told me that they would replace it with a later model that was due in in a matter of days. After a month with 2 broken "firm" dates, I requested return of my money.

I purchased a cheapie for about a quarter of the cost, probably without as many functions, but it did the job perfectly.

No doubt others have had sterling service, but this is just my experience

Andrew

 

[Howard H]

That's disappointing to hear Andrew,I will post how I get on hopefully will have a better experience than yourself .

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[Techno]

I use a Finlux but the travel version is hard to find just now and only a third of the price or less
I only want freesat and avtex don't use it so I won't buy one
I find the EPG important and free to air sat receiver epg is pants IMHO

 

[Blossom]

Hi Howard, I recently had this problem with my Avtex TV in my Tracker. I was at Brownhills at the time and a couple of their guys were really helpful. I went in to the settings and found the 'reset' in there (sorry I cant be more detailed but I cant exactly remember how I found it). I pressed the reset turned off the TV then back on again and went through the set up procedure and my TV was okay after that. I hope this helps and you manage to sort yours out.
Regards
Blossom

ps forgot to mention I did contact Avtex who were very helpful and would have collected the TV one day and returned it to me on the third day. However I did not need to do that in the end.

 

[Howard H]

Thanks Blossom,but Avtex collected it on Friday and returned it about an hour ago I don't know what they have done but it works ok now but if it does it again I will try your way . Thanks again.

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[Blossom]

Glad you got it sorted