Avtex l187drs

Discussion in 'TV & Satellite' started by Howard H, Mar 27, 2016.

  1. Howard H

    Howard H Funster Life Member

    Joined:
    Nov 10, 2015
    Messages:
    260
    Likes Received:
    224
    Location:
    Garstang Lancs
    Hi everyone ,I am having a small problem with one of my avtex tv ,every time I switch the the TV off (just the TV not the power ) it loses all the channels except the radio stations which is becoming a bit annoying as I then have to retune the TV every time . Am I doing something wrong as the the other avtex TV in the mh does not lose it memory. I know this problem is not life threatening but if it's easily fixed it would be better . Thanks
     
  2. Techno

    Techno Funster Life Member

    Joined:
    Jul 28, 2010
    Messages:
    13,847
    Likes Received:
    14,503
    Location:
    Leeds the one up North
    I don't know personally but it sounds faulty to me.
    Of course Avtex have a collect and return repair service included in their warranty. I would contact them
     
    • Like Like x 1
  3. Howard H

    Howard H Funster Life Member

    Joined:
    Nov 10, 2015
    Messages:
    260
    Likes Received:
    224
    Location:
    Garstang Lancs
    Thanks Andy ,I will contact them on Tuesday (y)
     
  4. Howard H

    Howard H Funster Life Member

    Joined:
    Nov 10, 2015
    Messages:
    260
    Likes Received:
    224
    Location:
    Garstang Lancs
    Just contacted Avtex regarding my faulty TV they are collecting it tomorrow and hope to have it back on Friday ,what cracking service(y)
     
    • Like Like x 1
  5. androidGB

    androidGB Funster

    Joined:
    Dec 28, 2009
    Messages:
    148
    Likes Received:
    120
    Location:
    Bristol
    My experience with Avtex is that they're brilliant with the collecting and returning bit, but not that good with the repairing bit.

    Mine went back in forth 3 times before they admitted defeat, and told me that they would replace it with a later model that was due in in a matter of days. After a month with 2 broken "firm" dates, I requested return of my money.

    I purchased a cheapie for about a quarter of the cost, probably without as many functions, but it did the job perfectly.

    No doubt others have had sterling service, but this is just my experience

    Andrew
     
    • Like Like x 1
    • Thanks Thanks x 1
  6. Howard H

    Howard H Funster Life Member

    Joined:
    Nov 10, 2015
    Messages:
    260
    Likes Received:
    224
    Location:
    Garstang Lancs
    That's disappointing to hear Andrew,I will post how I get on hopefully will have a better experience than yourself .(y)
     
  7. Techno

    Techno Funster Life Member

    Joined:
    Jul 28, 2010
    Messages:
    13,847
    Likes Received:
    14,503
    Location:
    Leeds the one up North
    I use a Finlux but the travel version is hard to find just now and only a third of the price or less
    I only want freesat and avtex don't use it so I won't buy one
    I find the EPG important and free to air sat receiver epg is pants IMHO
     
    • Like Like x 1
  8. Blossom

    Blossom Funster

    Joined:
    Jan 24, 2015
    Messages:
    77
    Likes Received:
    434
    Location:
    North Yorkshire
    Hi Howard, I recently had this problem with my Avtex TV in my Tracker. I was at Brownhills at the time and a couple of their guys were really helpful. I went in to the settings and found the 'reset' in there (sorry I cant be more detailed but I cant exactly remember how I found it). I pressed the reset turned off the TV then back on again and went through the set up procedure and my TV was okay after that. I hope this helps and you manage to sort yours out.
    Regards
    Blossom

    ps forgot to mention I did contact Avtex who were very helpful and would have collected the TV one day and returned it to me on the third day. However I did not need to do that in the end.
     
    • Like Like x 1
    • Informative Informative x 1
  9. Howard H

    Howard H Funster Life Member

    Joined:
    Nov 10, 2015
    Messages:
    260
    Likes Received:
    224
    Location:
    Garstang Lancs
    Thanks Blossom,but Avtex collected it on Friday and returned it about an hour ago I don't know what they have done but it works ok now but if it does it again I will try your way . Thanks again.
     
    • Like Like x 1
  10. Blossom

    Blossom Funster

    Joined:
    Jan 24, 2015
    Messages:
    77
    Likes Received:
    434
    Location:
    North Yorkshire
    Glad you got it sorted :)
     
    • Like Like x 1
Loading...

Share This Page