are we being had?

Discussion in 'Motorhome Chat' started by Sue, Feb 5, 2015.

  1. Sue

    Sue Funster

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    we have bought an autotrail from glossop caravans are due to pick it up in april. when i enquired about manoevring warning signals , ( the ones that go beep beep when you reverse) they said it has them but they are broken and it will coat us £299 to replace them. Should they be selling the van with broken bits like this...they are giving us a 3 year warranty, should this be covered. Are they shafting us?
     
  2. emmitdb

    emmitdb Funster

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    Did they say "Two, ninty nine" or "Two hundred and ninety nine"
    I wouldn't take it out of the place until I was shown that EVERYTHING worked, (unless of course it was disclosed prior to sale that it would not be repaired)
     
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  3. MikeD

    MikeD Funster

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  4. Jonkil

    Jonkil Funster

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    Absolutely,
    Should be covered unless you knew otherwise before you agreed the deal. What else isn't working if this is the case?
     
  5. Spidey

    Spidey Funster

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    Yes totally agree, if they are saying that then anything could be broken! Make sure they demo everything before taking. Really bad business to try this on with a customer :-(
     
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  6. houdini

    houdini Funster

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    Hi sue

    I vaguely remember the term "fit for purpose" coming to mind when making a purchase. So if the dealer say it has them, they should be working when sold I would have thought. Perhaps check with the Trading Standards Office if possible. :)
     
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  7. oldmanriver

    oldmanriver Read Only Funster

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    wow £299 ? bought mine of ebay £15.99
     
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  8. jockaneezer

    jockaneezer Funster

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    We had a few things that didn't work on our van when we bought it from a dealer in Huddersfield, didn't discover them till we started using it. I think they wait till you purchase a warranty and then they get paid to carry out the repairs ( apart from ones that the warranty doesn't cover, then you're on your own ) :(
     
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  9. TheBig1

    TheBig1 Funster Life Member

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    i was under the impression that reversing beepers/alarms are not legal on road vehicles under 3500kg

    reversing sensors and cameras are an excellent addition though
     
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  10. Yorick

    Yorick Funster

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    Only for ladies :)















    :reel:
     
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  11. tjay

    tjay Funster

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    most of the taxi's here in town have them fitted, i do too, even on our T4. It never ceases to amazed that even when they are working and reversing light is on that the amount of numpties that walk behind and the looks that you get when you give them a toot when they stop to chat to their friend's
    As I said numpties. By the way would not pay or take it off site until after the handover to ensure that everything works as it should.
    A hell of a lot of "salesmen" have not got a clue about some on the on board workings !! enjoy your new van !!
     
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  12. Theonlysue

    Theonlysue Funster Life Member

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    Is there any warranty on the van? If there is, I assume this should be covered
     
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  13. canopus

    canopus Funster Life Member

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    Sue lass thas fru Yarkshire
    Has tha paid all t'brass upfront? If not then when you pay the balance leave em short of £299. If they get arsey, then threaten Trading Standards/Trades descriptions.
     
    Last edited: Feb 5, 2015
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  14. Bluestar

    Bluestar Funster

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    Yes most warranties will only cover the major items, so what you agree to at the time of sale re the condition and what's fitted/working is normally down to negotiation/haggle on the price.
     
  15. knokinonabit

    knokinonabit Funster

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    Are you sure they haven't quoted you for fitting new ones ?
    As far as I am aware they are not standard fitment on AutoTrails.
    Then again, I could be wrong.

    Either way, it's a lot of money.
     
  16. musson

    musson Funster

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    If you have not picked it up and just paid a deposit tell them you want them sorting before you pay,if they wont you are at the wrong dealer.

    As they say vote with your feet.

    I have fitted from and rear sensors to my wifes vitara and they only cost £25 of ebay with the display,some you can buy already painted the colour you need.
     
  17. joncris

    joncris Read Only Funster

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    Bull Sh** You can buy bulbs that fit your reversing light cluster that go bleep and they cost a couple of quid
     
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  18. Peter & Elaine

    Peter & Elaine Funster

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    I won't go into details but on my first van I lost 5 grand in 10 weeks thanks to glossop
     
  19. joncris

    joncris Read Only Funster

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  20. joncris

    joncris Read Only Funster

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    Yup when we were looking for a van contacted them via phone and to say they were of no help is putting it mildly
     
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