Very minor example, but it's always nice to get good service when it's not expected.
Doing the brakes on my Dad's PVC yesterday, took a wheel off and one of the balance weights fell off, it must have been held on only by the wheel trim. 4:30pm on a Saturday.
Put the wheel in the back of the car, nipped down to the local independent tyre shop - that was closed - so went on to Kwik Fit, about 4:45 by this point and they close at 5.
Not only did they rebalance the wheel there & then with no qualms, they didn't even want paying for it. Nice to get that kind of service from a national chain.
Doing the brakes on my Dad's PVC yesterday, took a wheel off and one of the balance weights fell off, it must have been held on only by the wheel trim. 4:30pm on a Saturday.
Put the wheel in the back of the car, nipped down to the local independent tyre shop - that was closed - so went on to Kwik Fit, about 4:45 by this point and they close at 5.
Not only did they rebalance the wheel there & then with no qualms, they didn't even want paying for it. Nice to get that kind of service from a national chain.