Advice pls

Discussion in 'Motorhome Chat' started by Gorse Hill, Mar 13, 2016.

  1. Gorse Hill

    Gorse Hill Funster

    Joined:
    Feb 2, 2013
    Messages:
    1,403
    Likes Received:
    1,605
    Location:
    Stretford
    My van is a couple of years old and the Windows have started to leak, the manufacture has issued a recall to install new Windows, however the new ones look nothing like the originals and change the look of the van in a major way I have asked if they can be replaced like for like but they are unable/willing to do so
    Do I have a leg to stand on if I want to question this with the manufacture as I feel I no longer have the van I purchased (the external appearance was a major factor in my decision) or am I p***ing in the wind
    Thks for any advice
     
    • Informative Informative x 1
  2. sdc77

    sdc77 Funster

    Joined:
    Jan 28, 2013
    Messages:
    2,487
    Likes Received:
    2,895
    Location:
    East london
    I'm not sure of your legal position here but it sounds a horrible situation to be in. Good luck and I hope you get some good advice.
     
    • Thanks Thanks x 1
  3. DavidG58

    DavidG58 Funster

    Joined:
    Feb 24, 2013
    Messages:
    6,285
    Likes Received:
    12,128
    Location:
    Bolsover, Derbyshire
    do you have any before and after photos ?

    very subjective either way, but it would help if we could see what has changed
     
    • Like Like x 2
    • Useful Useful x 1
  4. Badknee

    Badknee Funster

    Joined:
    Aug 25, 2014
    Messages:
    3,642
    Likes Received:
    15,268
    Location:
    notloB
    Hmmmm, are the original Windows "standard" ones like fitted to many other makes? If they are just fitted by your company perhaps they weren't any good and need a new design fitting that will last?
     
    • Like Like x 3
  5. Gorse Hill

    Gorse Hill Funster

    Joined:
    Feb 2, 2013
    Messages:
    1,403
    Likes Received:
    1,605
    Location:
    Stretford
    Yes originally fitted by the manufacture, they have a standard window which is covered in a black perspex curved along the side of the van (not seen it on any other van) these have not failed buckled/warped and are being removed which changes the whole look of the van
    Will post some pictures, thks
     
    • Like Like x 1
  6. maz

    maz Funster

    Joined:
    Jan 26, 2011
    Messages:
    2,516
    Likes Received:
    2,157
    Location:
    Out there somewhere
    • Thanks Thanks x 1
  7. Minxy Girl

    Minxy Girl Funster Life Member

    Joined:
    Aug 22, 2007
    Messages:
    8,580
    Likes Received:
    9,962
    Location:
    E Yorks
    I assume you currently have something like this:

    [​IMG]
     
    • Thanks Thanks x 1
  8. Minxy Girl

    Minxy Girl Funster Life Member

    Joined:
    Aug 22, 2007
    Messages:
    8,580
    Likes Received:
    9,962
    Location:
    E Yorks
    • Thanks Thanks x 1
  9. Minxy Girl

    Minxy Girl Funster Life Member

    Joined:
    Aug 22, 2007
    Messages:
    8,580
    Likes Received:
    9,962
    Location:
    E Yorks
    I suppose you could refuse but then you'd have no comeback against Hobby. I remember seeing these Hobbys when they first came out and thought the 'slab' windows were more a style statement that a practical proposition.

    Our previous Autocruise PVC had the type of 'standard' windows they are now putting in the Hobby where as our current Globecar PVC has the large 'slab' windows - I much preferred the 'standard' style in use.

    [​IMG]

    [​IMG]

    I just hope our large windows don't start to have problems!
     
    • Like Like x 1
  10. Badknee

    Badknee Funster

    Joined:
    Aug 25, 2014
    Messages:
    3,642
    Likes Received:
    15,268
    Location:
    notloB
    No I didn't mean that really. Having seen the pictures now they may not be standard across a whole range of vans an might be "peculiar" to yours. If they have chosen wrong and they don't work I'm afraid changing them for some that do work and will continue for years to come may be the only answer?
     
    • Like Like x 1
  11. Gorse Hill

    Gorse Hill Funster

    Joined:
    Feb 2, 2013
    Messages:
    1,403
    Likes Received:
    1,605
    Location:
    Stretford
  12. Gorse Hill

    Gorse Hill Funster

    Joined:
    Feb 2, 2013
    Messages:
    1,403
    Likes Received:
    1,605
    Location:
    Stretford
    Your not wrong there MG(y)
     
  13. pappajohn

    pappajohn Funster Life Member

    Joined:
    Aug 26, 2007
    Messages:
    29,475
    Likes Received:
    16,955
    Location:
    YO11 2BD
    I guess it would depend how and where they originals are leaking.
    If its the actual window that leaks rather than the fixing to the wall then why would you want the same crap designed windows fitting again.
    As they insist changing to another make/design i would think its the actual window design at fault.
    If it is just the wall to window seal then simply have them removed and resealed.
     
    • Like Like x 1
  14. Minxy Girl

    Minxy Girl Funster Life Member

    Joined:
    Aug 22, 2007
    Messages:
    8,580
    Likes Received:
    9,962
    Location:
    E Yorks
    I assume the size/material used for the window 'cosmetic' cover is what is causing the problem by warping over time and distorting the actual 'pane' that seals the window itself hence letting the water in. What would worry me if I insisted on keeping the originals is how long will they continue to distort ... would it get to the point where they were totally useless? Another thing that concerns me about these 'larger' cosmetic windows is that I believe they are easier to break into - this happened to us in Pisa when someone was able to yank our dinette window open and break the catches - if the window 'cover' hadn't been so large they'd have had less to grab hold of.

    If you love the MH otherwise I think it's a case of accept the 'fix' and get on with enjoying it - annoying, yes, but if it means it is leak-free, usable and secure that's got to be the most important thing - after all you are usually sat inside looking out anyway!
     
    • Thanks Thanks x 1
  15. hilldweller

    hilldweller Funster Life Member

    Joined:
    Dec 5, 2008
    Messages:
    26,451
    Likes Received:
    25,134
    Location:
    Macclesfield
    That was Clarkson on the new Granada. "At least when you are driving it you can't see it".
     
    • Funny Funny x 2
    • Like Like x 1
  16. TheBig1

    TheBig1 Funster Life Member

    Joined:
    Nov 27, 2011
    Messages:
    7,224
    Likes Received:
    9,612
    Location:
    Dorset
    personaly i would be concerned with resale value if the faulty windows are not replaced
     
    • Like Like x 3
  17. Autowbars

    Autowbars Funster

    Joined:
    Dec 1, 2012
    Messages:
    499
    Likes Received:
    291
    Location:
    Yorkshire
    I nearly bought one as I liked the flash look.
    Meaning a flash along the vehicle.
    Glad I changed my mind now on the drive home from nec
     
    • Like Like x 1
  18. Gorse Hill

    Gorse Hill Funster

    Joined:
    Feb 2, 2013
    Messages:
    1,403
    Likes Received:
    1,605
    Location:
    Stretford
    It's both the cover and window that's leaking PJ, your right I do need to get them changed and I will, however to me it's not the same looking van with the new windows and as @Minxy Girl pointed out I am inside looking out but to me a significantly different looking van than the one I purchased hence my question does the manufacture have any responsibility to provide like for like
     
  19. Peter Ashcroft

    Peter Ashcroft Funster Life Member

    Joined:
    Aug 14, 2015
    Messages:
    123
    Likes Received:
    89
    Location:
    Wigan
    I would be extremely unhappy and completely understand why you are, the new windows do not look anywhere near as good as the existing, as you say , it completely changes the look of the van, for the worse.
     
    • Thanks Thanks x 1
  20. hilldweller

    hilldweller Funster Life Member

    Joined:
    Dec 5, 2008
    Messages:
    26,451
    Likes Received:
    25,134
    Location:
    Macclesfield
    Everyone a loser. The makers will lose a packet. The owners will lose value and looks.
     
    • Like Like x 1
Loading...

Share This Page