adrian flux=rip off (1 Viewer)

chrisgreen

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Jul 26, 2009
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just got off the phone to adrian flux about my motorhome renewal,been with them 6 years and in all that time i have no NCB,and my renewal was £432 fully comp.
so i ring sureterm and got it for £277.62 with better cover and wiil start getting NCB.
when i asked A-F why i got no NCB was told motorhomes are specialist vehicle,s and not every one will insure them?
took great pleasure in phoneing A-F back and telling them to stick their renewal up their arse.

i also mentioned motorhome fun.


cheers chris
 

DBSilverfox

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May 13, 2010
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As newbies we rang 3 companies - caravan guard, safeguard, and sureterm.

i found safeguard and sureterm were very similar, and caravan guard a little more expensive. Safeguard did not seem to have any problems taking my NCD.

David
 

American Dream

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Aug 20, 2007
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just got off the phone to adrian flux about my motorhome renewal,been with them 6 years and in all that time i have no NCB,and my renewal was £432 fully comp.
so i ring sureterm and got it for £277.62 with better cover and wiil start getting NCB.
when i asked A-F why i got no NCB was told motorhomes are specialist vehicle,s and not every one will insure them?
took great pleasure in phoneing A-F back and telling them to stick their renewal up their arse.

i also mentioned motorhome fun.


cheers chris

Unfortunately that seems to be their attitude nowadays.....

Glad you avoided them and got a better deal in the process....

Maybe one day they'll learn.

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Oct 15, 2007
1,621
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Five Roads Alyth
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since 2005
Yup, AF seem to have gone up this year, I've just moved to NFU, didn't save as much as you :cry: but a sniff over a £100 is better in my tank than thier pockets.
 

sedge

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Well in AF's defence they were prolly insuring motorhomes when everyone else wasn't and they will have arranged their schemes accordingly - like classic vehicles? you get agreed value, limited mileage cos they know you don't use it all the while, and a cheap price at the time, but the trade off is you get no official NCD. Orpay more with someone else and do get NCD. Please yourself LOL

These days I'm afraid, you do need to shop round every flipping year to get the best deal.

(I mean our daughter is onto a loser because she lives in a bad postcode. Where she actually lives is quite nice! Just somewhere in that postcode obviously isn't.)
 
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chrisgreen

chrisgreen

Funster
Jul 26, 2009
5,980
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c class
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since 2004
after six years with A-F i had no NCD to take to another insurer thats what p*ssed me off more,and the fact i missed it on previous renewel's.
so partly my fault.
note to oneself pay attention to when renewing insurance,and dont just let them DD it every year without checking,off to get the wife to kick me around the garden so i remember next year.

cheers chris

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Last edited:

rainbow chasers

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Oct 30, 2009
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Are you are 14 year old bank robber with an asbo or something???

Try Frank Pickles - they average around £150-200 fully comp.
 

Braunston

Free Member
May 21, 2008
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Hi,

Isn't there another company that doesn't give NCD, just seem to remember reading a thread on it some time ago, may be old age:Doh:
 

alan1949

Free Member
Sep 11, 2009
11
0
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8,422
i used adrian flux he aint cheap and just got dearer. now with saga good deal,
new 50 grand motor £260 full monty.:ROFLMAO::thumb:

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KenandSue

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Feb 20, 2010
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When we bought our motorhome last September, we rang around several companies, and found that Sureterm offered to mirror the full NCD that I had on my car insurance, whereas others quoted only the full premium.
 

GJH

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Aug 20, 2007
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We've been with Saga since buying the van in 2006. Just got the renewal notice and tried NFU Mutual after seeing recommendations on here. NFU price isn't a lot less but switched to them because we will be able to add business use from time to time if we wish. That was not an option with Saga.

Graham

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ShiftZZ

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Feb 19, 2008
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Just rang Adian Flux, they have increased my insurance by 8%...

They now want £302.20, I advised them that Dick Turpin wore a mask and suggested they had another go, she asked me about my alternative quote, she wanted to know which company I was thinking of going to...

A typical ShiftZZ answer, None of your business..
They have agreed to review and advise me of any changes they can make...

I am not holding my breath

No wonder they have such nice offices



Link Removed

Link Removed

Come on Adrian Flux, bin your tarty "flux babes"... Look after your customers.....

flux_babes_20081.jpg




ShiftZZ
 

pappajohn

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Aug 26, 2007
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had the same problem with AF.

they said because the NCB was mirrored off my car it didnt earn any accumulating NCB in its own right.

makes sense i suppose :Sad:
 

gazz

Formerly "gazznhelz"
Mar 16, 2010
142
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Eastwood, Notts
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shield direct dont do ncb anymore, they used to, but changed underwriters, they also dont offer limited mileage anymore either,

i farted about looking for better quotes this year, nfu mutual were good at first, but when i questioned the actual levels of cover, asking for figures to be written down, they got really evasive, this was face to face in the local office, they also wouldent give me something in writing saying the smart on the A-frame was covered, just something very vauge which was open to interpritation i felt.

and i was asking about insuring both the motorhome and the car with them, as the A-frame cover can only be on the car, not the tow vehicle.

So i ended up going to comfort for the smart as they do put it in writing that cover is there when it's on tow via an a-frame, and that the modifcations done for the a-frame bracket and brake mods are covered.

their motorhome policy also seemed better than shields, mines a self built van, so i needed a specific self build policy that actually covers the whole conversion,

nfu i eventually found out were quoting on the value of the panel van before conversion, i.e. 2 tenths of naff all, and it's a coachbuilt with a 7 grand body built by a profesional coachbuilder.
and even with an engineers report and valuation said they wouldent cover it for the full value of items in it.

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wasp

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Dec 21, 2008
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My renewal came through from Saga it was about £500 this year, have been with them for 5 years every year got a little more expensive so this year tried the tinterweb and got Insurance Choice nice chap called Ryan McVeigh he put me onto KGM a specialist insurer and they quoted £175.00 no contest really. It does pay to shop around :thumb::thumb::thumb:
 

dale364

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Apr 28, 2010
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i used a/f also until 447 renewal this year and tried sure term 290.:thumb:
 

MisterED

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Oct 5, 2009
69
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3 glorious years, previous 18 a Tugger!
Insurance

:thumb:Just done the deal with Saga again gone up 10 quid from last year.
Fully Comp 9k miles minimum Excess.

Insurance is only as good as when you need them, last dnd first accident with Wifes Land Rover two years ago, two phone calls one replacement car delivered and LR returned five days later..... Perfect.:thumb:

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champers

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Mar 9, 2009
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We just insured our new to us m/h with Caravan Guard for £240 + 30 odd pounds for something like european travel Breakdown (john spoke to them so are unsure what)

We also have commercial fleet insurance with Axa who had insured our Conversion van (thank you Axa ) with no probs , but have now stated to us with this new to us m/h that they dont insure motorhomes any longer.... which is big expensive pain in the butt :ROFLMAO::ROFLMAO::ROFLMAO:
 

ourcampersbeentrashed

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What an very informative thread, our insurance is due for renewal through adrian flux we will now try elsewhere

Thanks everyone
 

American Dream

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Aug 20, 2007
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:thumb:Just done the deal with Saga again gone up 10 quid from last year.
Fully Comp 9k miles minimum Excess.


Insurance is only as good as when you need them, last dnd first accident with Wifes Land Rover two years ago, two phone calls one replacement car delivered and LR returned five days later..... Perfect.:thumb:

Just watch the quality of service from SAGA.

Allegedly, from the articles I have read from insurance company reviews ......:Eeek:

They could not do me a good deal.:Doh:

If it works for you....Great. Have you made a claim on the insurance yet?

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Aug 9, 2008
203
7
Lanner - Cornwall
Funster No
3,621
MH
A Class RV
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20 + Years
just got off the phone to adrian flux about my motorhome renewal,been with them 6 years and in all that time i have no NCB,and my renewal was £432 fully comp.
so i ring sureterm and got it for £277.62 with better cover and wiil start getting NCB.
when i asked A-F why i got no NCB was told motorhomes are specialist vehicle,s and not every one will insure them?
took great pleasure in phoneing A-F back and telling them to stick their renewal up their arse.

i also mentioned motorhome fun.


cheers chris

Not wishing to start world war 111, This subject was also covered earlier in the year under the post of " winnebago insurance " .

However my point being, a lot depends on the information you supply , me for instance through ADRIAN FLUX have an American RV with 5000 limited mileage, parked off road and a value of £15000.

Remember that Adrian Flux is also a broker not an insurance company.

Previously I had been with SAGA for 16 years with all the families vehicles. However when I wanted to upgrade to an USA RV the answer was no way. So I searched for the best deal at the time for me.

My policy is with TRINITY LANE INSURANCE COMPANY, with NCB,with Full Recovery at an all in price of £321.49 which I find quite agreeable especialy as I have already tried out there Breakdown Service last year. I was stuck in the centre of Great Dorset Steam Fair unable to select a gear, The Breakdown chaps were there within 30 mins of my call.

So I think the phrase Horses to coures comes to mind, i.e. You get what you pay for and I will stay with the company that responds when I need them.

Brian
 
Aug 9, 2008
203
7
Lanner - Cornwall
Funster No
3,621
MH
A Class RV
Exp
20 + Years
Just watch the quality of service from SAGA.

Allegedly, from the articles I have read from insurance company reviews ......:Eeek:

They could not do me a good deal.:Doh:

If it works for you....Great. Have you made a claim on the insurance yet?

I know what you mean , they dont like the American and Japanese IMPORTS

Brian
 
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OP
chrisgreen

chrisgreen

Funster
Jul 26, 2009
5,980
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england
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c class
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since 2004
Not wishing to start world war 111, This subject was also covered earlier in the year under the post of " winnebago insurance " .

However my point being, a lot depends on the information you supply , me for instance through ADRIAN FLUX have an American RV with 5000 limited mileage, parked off road and a value of £15000.

Remember that Adrian Flux is also a broker not an insurance company.

Previously I had been with SAGA for 16 years with all the families vehicles. However when I wanted to upgrade to an USA RV the answer was no way. So I searched for the best deal at the time for me.

My policy is with TRINITY LANE INSURANCE COMPANY, with NCB,with Full Recovery at an all in price of £321.49 which I find quite agreeable especialy as I have already tried out there Breakdown Service last year. I was stuck in the centre of Great Dorset Steam Fair unable to select a gear, The Breakdown chaps were there within 30 mins of my call.

So I think the phrase Horses to coures comes to mind, i.e. You get what you pay for and I will stay with the company that responds when I need them.

Brian
as you say you get what you pay for,or in my case more for less.
60 days euro cover.
windscreen cover.
£5,000 personal effects cover
£100,000 legal cover
Breakdown cover,also covered with the AA
£2,000 cover for awnings and gas bottles
will now get NCD,did not with A-FLUX
on a value of £18,000,parked off road with cat 1 alarm fitted.£200 excess.
all for £277.62, AND THATS £53 cheaper than last year:thumb:

cheers chris

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Toffs-G

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Sep 16, 2009
610
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Yep safegueard took my car insurance no claims just with a copy of my insurance certificate for the car and with UK and Continental breakdown they are indeed very good:thumb:
 

Bulletguy

Free Member
Feb 7, 2008
2,043
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Cheshire/Staffs
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1,441
just got off the phone to adrian flux about my motorhome renewal,been with them 6 years and in all that time i have no NCB,and my renewal was £432 fully comp. So i ring sureterm and got it for £277.62 with better cover and will start getting NCB.

When i asked A-F why i got no NCB was told motorhomes are specialist vehicle,s and not every one will insure them?
This Adrian Flux company seems to pick 'n choose just who, what, and when they insure. Obviously they are making so much money, new customers and business are simply a pain they wish would go away. One day they will........permanently!

Three years ago when I rang them for a quote I was totally gobsmacked by their response.

"We don't insure motorhomes"!!

Beat that one if you can!! :Wacko::Wacko:
 
Aug 9, 2008
203
7
Lanner - Cornwall
Funster No
3,621
MH
A Class RV
Exp
20 + Years
This Adrian Flux company seems to pick 'n choose just who, what, and when they insure. Obviously they are making so much money, new customers and business are simply a pain they wish would go away. One day they will........permanently!

Three years ago when I rang them for a quote I was totally gobsmacked by their response.

"We don't insure motorhomes"!!

Beat that one if you can!! :Wacko::Wacko:

Does seem to be a case of who you get on the phone, as I said previously I have protected NCB and quite happy with Adrian Flux's AGENCY.

Brian

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Bulletguy

Free Member
Feb 7, 2008
2,043
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Does seem to be a case of who you get on the phone....
I cannot think of any one reason why a company today would respond in such a manner, particularly given the current situation with many businesses closing down. No company can possibly afford to have an employee turning customers away.

I work for business which is global, the second largest defence company in the world with a turnover in billions, yet any employee with that kind of grossly negative telephone manner would quite simply be dismissed.....instantly!
 
Aug 9, 2008
203
7
Lanner - Cornwall
Funster No
3,621
MH
A Class RV
Exp
20 + Years
I cannot think of any one reason why a company today would respond in such a manner, particularly given the current situation with many businesses closing down. No company can possibly afford to have an employee turning customers away.

I work for business which is global, the second largest defence company in the world with a turnover in billions, yet any employee with that kind of grossly negative telephone manner would quite simply be dismissed.....instantly!

I do believe that NFU have or did have unless they have cleared up there act, different Branches that would insure American RV's and others who wouldn't

Brian
 

ShiftZZ

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Feb 19, 2008
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Rang AF to tell them I would no longer be a customer., they were not at all bothered.

ShiftZZ

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