ADAC renewal

Discussion in 'Motorhome Chat' started by nomadic, Oct 27, 2014.

  1. nomadic

    nomadic Funster

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    Had our renewal for next year a few days ago, so today I thought I would renew.

    First phone call just after 0800, and every 20 minutes or so, throughout the day until around 1500. Each time the line was engaged. So I e-mailed them asking if they were just busy or had they a fault on there line.

    Got an automated reply, after translating it, they simply provided another number, and times of business, success I thought, until I rang the number, yes it was engaged as well.

    I thought of using an international postal order, but the Post Office site says they start at £250.00 so that's a non starter.

    Has anyone experiencing difficulty with subs renewal with ADAC just now, or does anyone have an alternative number, please? (004908976766632)

    Could it be the cross channel line that's overloaded, just a thought.
     
  2. flatpackchicken

    flatpackchicken Funster Life Member

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    Hi you can pay by bank transfer, best way I think, saves all those phone calls and trying to pay by other means,,, If you loo on the back you will see a box with adac address and there Bank IBAN No and BIC No and underthat the reference No, Just go online and do an international transfer, it will ask for the above numbers IBAN and BIC No's and your Ref No and send, as easy as that, although may cost about £10 extra to send it this way I find this is the best and easiest way to pay for your subs and travel ins and Medical ins if you want it. Regards Garry Flatpackchicken
     
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  3. nomadic

    nomadic Funster

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    Thanks for that Garry, will look at that tomorrow.
     
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  4. jac-in-a-box

    jac-in-a-box Read Only Funster

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    I understand this number for ADAC is current for both renewals and joiners (yes, they are accepting new UK members)

    Payment via debit card on phone - no messing around with international BT's PO's etc.

    0049895190 ADAC's head office who will pass you over to English speaking operator

    David
     
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  5. flatpackchicken

    flatpackchicken Funster Life Member

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    Hi David thanks for putting number on here but I think you may have left off a number or 2 can you please check mate Regards Garry Flatpackchicken
     
  6. johnnerontheroad

    johnnerontheroad Read Only Funster

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    0049897679932
     
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  7. johnnerontheroad

    johnnerontheroad Read Only Funster

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    0049897676632
     
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  8. JonMac46

    JonMac46 Read Only Funster

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    I did the bank transfer, no problem.
     
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  9. nomadic

    nomadic Funster

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    Mine wanted £20.00 per payment, which I thought was a bit steep, so after further investigation I found I had entered an extra digit, the number I finally used, and its recorded for next year is:

    00498976766632

    I was transferred to an English speaking lady who even asked if I wanted to pay by credit or debit card.
     
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  10. Candapack

    Candapack Funster

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    Can someone explain the benefits of ADAC over the recovery services sold in UK.
    I use the C&CC one tacked on to my insurance - can't remember the name just now - never had to use it yet, so maybe that's when I'll find out, but on paper it promises to do what I would need, and isn't too expensive.
    But a lot of UK folk use ADAC, so there must be a reason.
     
  11. wizzer59

    wizzer59 Funster

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    ADAC covers everything you drive(y)

    Thats what I like as I have four vehicles.
     
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  12. nomadic

    nomadic Funster

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    European cover for self and wife/partner plus medical cover, all for less than £100.00.
     
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  13. jac-in-a-box

    jac-in-a-box Read Only Funster

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    Sorry Gary and anyone else I may have inadvertently mislead, I have indeed left a number out.

    00498951950

    I spotted this on another forum and it, according to other members, works just fine for renewals and new members.

    David
     
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  14. matamoros

    matamoros Funster

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    All the reasons above plus it covers Europe 365 days a year with no trip limits, the last time I looked at UK based cover the max trip limit was 90 days.
     
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  15. keith

    keith Funster

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    Cover all over Europe with no restriction on how long you are away.

    Beaten to it by Matamoros. :doh:
     
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  16. Candapack

    Candapack Funster

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    OK, thanks all. I probably don't need the extra benefits, but worth asking.
    Cheers,
     
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  17. sdc77

    sdc77 Funster

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    .... This was translated by someone else a few years ago.. But is pretty much the same now.. It outlines the member plus membership.
    ------——-----------------

    Leistungsverzeichnis „Plus“ englisch

    “Plus” Membership Terms and Conditions

    ADAC


    Valid from 1 January 2008

    ADAC concluded a group insurance contract with ADAC-Schutzbrief Versicherungs-AG, Munich, for ADACPlus members which is subject to the terms and conditions of group insurance of the ADAC-Schutzbrief Versicherungs-AG governing
    the ADACPlus membership. The cover extends to Europe-wide, vehicle-related
    benefits like assistance following breakdown, accident, vehicle theft and worldwide person-related benefits for ADACPlus members and their families in the
    event of illness, injury and death and other emergencies.

    Cover applies to incidents occurring within the European area of coverage and,
    where the benefits defined in §§ 12–21 are provided world-wide, also those
    occurring anywhere in the world. The European area of coverage extends to
    geographic Europe including Germany, the non-European countries bordering the
    Mediterranean Sea, the Canary Islands, the Azores and Madeira.

    Benefits defined in § 22 and § 30 will be provided from the borders of the European area of coverage. This will also apply in cases where the incident has
    occurred outside the European area of coverage.

    The ADACPlus membership protects you as a member, your spouse/partner and
    your minor children regardless of whether you travel together or separately. The
    benefits provided in the event of illness, injury, death and other emergencies
    (§§ 12–21) apply to you and your family regardless of the mode of transport
    chosen, e.g. also to air and rail travel. Cover shall extend to all vehicles registered
    in the name of one of you. Third party vehicles are also covered, if driven by you or
    your spouse/partner. The commencement and the end of insurance cover are
    based on the terms and conditions of ADACPlus membership.

    The benefits relating to illness, injury, death and other emergencies (§§ 12–22)
    apply when you are on a journey. A journey means that you are more than 50 km
    (distance covered) from your place of residence. In the European area of coverage
    you are covered (according to § 4) if, by the time the incident occurred, the journey
    since leaving your place of residence did not exceed 92 days. Outside the
    European area of coverage you are covered, if the journey did not exceed 45 days
    between leaving the place of residence and the occurrence of the incident.

    Based on the design and the facilities for the transport of persons, the vehicle may
    not have more than 9 seats (including the driver's seat) and must not exceed a
    total width of 2.55 m, a total length of 10 m, a height of 3.00 m, a maximum gross
    weight of 3.5 t. The same applies to the attached trailer. All dimensions indicated
    refer to the vehicle including load. The trailer shall not have more than one axle.
    Axles with a distance of less than 1.00 m from one another are considered one
    axle. Cover shall also apply to mobile homes with a maximum height of 3.2 m
    including load and a maximum gross weight of 7.5 t. For mobile homes exceeding
    the above maximum dimensions the following benefits shall be excluded: Off-road
    recovery (§ 26), vehicle recovery (§ 30), pick-up service (§ 31) and if the car is a
    total loss, transport from the place of the incident to the storage site (§ 33 No. 2).

    In the case of an incident our ADAC assistance centres abroad or our 24-hour
    assistance centre in Munich will assist you. You will find the telephone numbers of
    the ADAC assistance centres on the cover of the ADACPlus service booklet. For
    each benefit, call the emergency numbers specified, so we will be able to help
    you. We will refund documented telephone expenses incurred to request
    assistance. Please keep your documents ready when calling. Send us the original
    bills and receipts together with a claims report.

    If a third party is liable to provide benefits following a claim, such third party
    commitment will have priority. If you report this claim to ADAC-Schutzbrief Versicherungs-AG, it will undertake advance performance according to its terms and
    conditions of insurance.

    Important information for ADACPlus members

    Services and benefits specified in this booklet

    The following pages will inform you how to obtain assistance and indicate the
    procedure to follow in the individual case. The explanations are based on the
    terms and conditions of group insurance of the ADAC-Schutzbrief Versicherungs-
    AG (hereinafter referred to as ADAC) and the ADAC credit terms and conditions
    under the ADACPlus membership. The group insurance conditions also define
    the insured persons and vehicles and the countries in which the ADACPlus
    membership is valid.

    Person-related assistance in an emergency
    for ADACPlus members

    Medical repatriation in the event of acute and
    unexpected illness/injury

    If you suffer on a journey from an acute and unexpected illness or an injury, see a
    doctor and call ADAC Munich on (089) 767676 when travelling in Germany –
    when abroad, call the local ADAC assistance centre (telephone number see cover
    of the ADACPlus service booklet) or ADAC Munich. Keep the telephone number of
    the attending doctor and your identification documents ready. Please ensure payment of medical expenses. In European countries other than Germany you can use
    the ADAC credit. Identification documents should travel with the patient. We will
    co-ordinate the necessary repatriation with the attending physician and provide
    the required medical care and escort (physician, paramedics) during transport. In
    addition, ADAC will organise a bed in a German hospital and cover the costs of
    transport and of escorts. If necessary, we will also take care of your luggage.

    . see § 12 of the terms and conditions of insurance.
    Accommodation costs in the event of illness or injury

    If one of the above events occurs, involving you, your spouse/partner or minor
    children, and requires additional overnight accommodation, ADAC will help organise accommodation and cover the cost up to a maximum of three nights and
    € 65.00 per night and person. Please send us the original bill. In Germany call
    ADAC Munich at (0 89) 76 76 76, when abroad call the local ADAC assistance
    centre (telephone number see cover of the ADACPlus service booklet) or ADAC
    Munich.

    . see § 13 of the terms and conditions of insurance
    Hospital visit

    If, on a journey, you are hospitalised for more than two weeks, ADAC will help
    you organise a hospital visit by friends or relatives and cover the travel and
    accommodation expenses up to a maximum of € 512.00. Please send us the
    original bills and receipts together with a certificate attesting the hospital stay.

    . see § 14 of the terms and conditions of insurance.
    Escort service for children

    If you are ill or injured on a journey and are no longer able to take care of the
    children under 16 years of age travelling with you, ADAC will organise an escort to
    take the children to your place of residence and will cover the costs. The same
    applies to your own children over 16 years, if disabled and in need of constant
    care. In Germany call ADAC Munich at (0 89) 76 76 76, when abroad, call the local
    ADAC assistance centre (telephone number see cover of the ADACPlus service
    booklet) or ADAC Munich. Please ensure that your children carry their identification documents.

    . see: § 15 of the terms and conditions of insurance.
    Premature return

    In the event of premature return due to an emergency (e.g. death of a close
    relative), ADAC will cover the additional travel back to your place of residence or to
    the place of the incident plus accommodation up to a maximum of € 2,600.00 per
    incident. Where required, we will also take your vehicle home, if the incident
    occurred in Europe, and cover the costs. Keep the vehicle data and the collection
    address ready. For transports from foreign countries, leave the key, certificate of
    registration and a luggage check list with your vehicle. ADAC will help you organi


    se the return journey. Please call ADAC Munich at (089) 767670 when motoring
    in Germany, abroad call the local ADAC assistance centre (telephone number see
    cover of the ADACPlus service booklet) or ADAC Munich Germany* (89) 22 22 22.
    If your vehicle needs to be recovered, please keep the vehicle data and the exact
    collection address ready.

    . see § 16 of terms and conditions of insurance.
    Assistance in special emergencies

    ADAC will initiate the necessary measures and cover the costs up to a maximum
    of € 500.00 per incident. In the event of death in Germany, we will only cover the
    cost of the transportation of bodily remains up to € 500.00. In Germany, call ADAC
    Munich on (0 89) 76 76 70, abroad call the local ADAC assistance centre (telephone number see cover of the ADACPlus service booklet) or ADAC Munich Germany*

    (89) 22 22 22.
    . see § 17 of the terms and conditions of insurance.
    Repatriation of pets

    ADAC will bring a pet (dog or cat) that you took along on your journey to your
    place of residence or to a person mentioned by you and/or an animal shelter in
    Germany, if you are unable to look after it due to illness, injury or death. In
    Germany please call ADAC Munich on (0 89) 76 76 76, abroad call the local ADAC
    assistance centre (telephone number see cover of the ADACPlus service booklet)
    or ADAC Munich. The animal must be healthy and not dangerous. If required, we
    can obtain a certificate by a veterinary surgeon or officer. The costs of repatriation
    will be covered.

    . see: § 18 of the terms and conditions of insurance.
    Dispatch of medication and spectacles abroad

    ADAC will locate the required prescription drug, if it is not available abroad, in
    consultation with the attending physician, or your replacement spectacles and
    expedite them to the nearest customs railway station or customs airport. Costs
    will be covered to the exception of the costs for drug and/or replacement
    spectacles. Please call the local ADAC assistance centre (telephone number see
    cover of the ADACPlus service booklet) or ADAC Munich Germany* (0 89) 76 76 76.
    Please indicate the telephone numbers of the attending physician and of your
    family doctor when calling.

    . see § 19 of the terms and conditions of insurance.
    Assistance following the loss of travel documents abroad

    In the case of loss/theft of your passport, ID or driver's licence abroad we will
    help you obtain replacement documents. We will also get your credit cards
    blocked if requested. Please call the local ADAC assistance centre (telephone
    number see cover of the ADACPlus service booklet) or ADAC-Munich Germany*
    on (89) 22 22 22. Send us the police report concerning the loss and the confirmation of the foreign issuing office. We will cover additional telephone, travel and
    accommodation expenses incurred in obtaining the replacement documents
    plus the official fees of the issuing office abroad up to a maximum of € 260.00
    per claim.

    . see § 20 of the terms and conditions of insurance.
    Interpreter service abroad

    Our assistance centre staff and/or our multilingual doctors will be available for
    interpretation services in the case of an accident, illness, death or difficulties with
    authorities abroad. For assistance, please call the local ADAC assistance centre
    (telephone number see cover of the ADACPlus service booklet) or ADAC Munich
    Germany* on (89) 22 22 22. If required, we will also provide an official interpreter
    and cover the costs up to a maximum of € 160.00.

    . see § 21 of the terms and conditions of insurance.
    Vehicle recovery, if driver is unfit to drive

    Within Europe, ADAC will send an ADAC driver to chauffeur the vehicle, its
    passengers and the luggage back to the place of residence. Expenses for the
    driver will be covered. Make sure a doctor certifies that you are unfit to drive and,
    if possible, call 3 days before the scheduled return journey. If in Germany, please
    contact ADAC Munich on (0 89) 76 76 76, if abroad, the ADAC assistance centre
    (telephone number see cover of the ADACPlus service booklet) or ADAC Munich.
    Keep the telephone number of the attending physician ready.

    . see § 22 of the terms and conditions of insurance.
    Vehicle-related assistance in an emergency
    for ADACPlus members

    Breakdown and accident assistance in Germany

    The ADAC road patrols operate on all federal motorways, in big cities and
    conurbations. The costs of such assistance are covered by the membership fee. In
    addition to the ADAC road patrol force ADAC-appointed agents will provide
    assistance on a 24-hour basis.
    For ADACPlus members ADAC covers the costs of:

    Breakdown and accident assistance at the roadside up to a maximum of
    € 200.00;
    Towing following breakdown or accident to the nearest suitable garage up to a
    maximum of € 200.00;
    Vehicle off-road recovery, full amount.
    ADAC helps you 24 hours a day: on motorways via the emergency call points.
    Make sure you ask for ADAC assistance. On all other roads via the national break
    down assistance number 0 180 2 22 22 22 (0.06 €/call in the fixed network).
    Mobile phone owners simply call 22 22 22.
    . see § 23, § 25, § 26 of the terms and conditions of insurance
    Breakdown and accident assistance abroad

    Contact the nearest ADAC assistance centre or the local automobile club. On
    motorways assistance can be arranged using the emergency call points. The
    telephone numbers of the ADAC assistance centres abroad and of the assistance
    centres of the most important European automobile clubs can be found on the
    cover of this service booklet.

    . see § 23, § 25, § 26 of the terms and conditions of insurance
    Assistance with lost or defective car keys

    If your vehicle is immobilised following the loss, theft or defect of the car key, we
    will help you obtain a replacement key if your vehicle's mobility cannot be restored
    immediately on site. The same applies if an immobiliser or car keys locked in your
    car prevent mobility. If in Germany, call ADAC Munich on (0 89) 76 76 70, if abroad,
    call the local ADAC assistance centre (telephone number see cover of the ADAC-
    Plus service booklet) or ADAC-Munich Germany* on (89) 22 22 22. We will cover
    the costs up to a maximum of € 120.00. Only the costs of the replacement key will
    be at your expense.

    . see § 24 of the terms and conditions of insurance
    Accommodation costs following immobilisation of your vehicle

    If you have to stay overnight following a breakdown, accident or vehicle theft
    in Germany or abroad, ADAC will help you find a hotel and cover accommodation
    for all passengers up to a maximum of three nights and € 65.00 per night and
    person. Instead of accommodation on the day of the incident, travel expenses up
    to € 65.00 may be refunded. If in Germany, please call ADAC Munich on (0 89)
    76 76 70, if abroad, call the local ADAC assistance centre (telephone number
    see cover of the ADACPlus service booklet) or ADAC Munich Germany* on (89)
    22 22 22. Please send us the original bill together with a copy of the repair bill, the
    police report or the scrapping certificate.

    . see § 27 of the terms and conditions of insurance
    Transfers following immobilisation of vehicle

    Following a breakdown, accident or vehicle theft, ADAC will cover the costs of
    public transport or taxis up to a maximum of € 30.00. Make sure you submit the
    original tickets and taxi receipts as well as a copy of the repair bill and/or of the
    scrapping certificate or a copy of the police report.

    . see § 28 of the terms and conditions of insurance.
    Travel expenses following immobilisation of vehicle

    ADAC will help you organise the return journey by train or airplane or get you a hire
    car. Membership includes a first-class rail fare to the place of destination and back
    to either the place of the incident or the ADACPlus member’s place of residence. It
    also covers the travel expenses for the person collecting the vehicle. If, instead of
    the railway or aircraft you use a hire car, we will provide an ADACClubMobile or
    another vehicle free of charge for the duration (max. 7 days) of the vehicle
    immobilisation if the incident occurs in Germany. In the event of an incident
    abroad, we will cover the costs of a hire car for the direct return journey to your
    place of residence up to € 500.00. Otherwise, we will arrange for a hire car. We
    will cover € 52.00 per day of vehicle immobilisation, maximum 7 days or a total of
    € 364.00. Please note that for most car rentals, especially abroad, you will need a
    credit card. In cases where the distance exceeds 1200 km, we will cover the air
    fare to the ADACPlus member’s place of residence. In Germany, please call
    ADAC Munich on (0 89) 76 76 70, abroad call the local ADAC assistance centre
    (telephone number see cover of the ADACPlus service booklet) or ADAC-Munich


    Germany* on (89) 22 22 22. Please send us the original tickets or car hire bills
    along with a copy of the repair bill, the police report or the scrapping certificate.

    . see § 29 of the terms and conditions of insurance.
    Vehicle recovery

    Following a breakdown or accident or after your stolen vehicle is found, ADAC
    will organise recovery. Experienced ADAC-appointed contractors will return your
    vehicle to your place of residence. In addition, we cover the towing costs to the
    storage site and the storage and security fees. In Germany call ADAC Munich on

    (0 89) 76 76 70, abroad call the local ADAC assistance centre (telephone number
    see cover of the ADACPlus service booklet) or ADAC Munich Germany* on (89)
    22 22 22. Before your vehicle is returned, make sure the damage and the repair-
    worthiness are assessed by a garage. Keep vehicle data, collection address and
    precise destination address ready. For recovery from abroad, leave your key,
    registration certificate and a luggage list in the vehicle.
    . see § 30 of the terms and conditions of insurance
    Pick-up service in Germany

    In the event of a breakdown or accident in Germany, ADAC will return the vehicle,
    the driver and the passengers to the ADACPlus member’s place of residence.

    . see § 31 of the terms and conditions of insurance.
    Spare parts dispatch abroad

    Following a breakdown, accident or the theft of vehicle parts, ADAC will locate the
    necessary parts and expedite them freight paid to the foreign garage or to the
    nearest customs rail station/airport. Make sure the garage specifies the required
    parts exactly. Keep the address of the garage, the registration certificate and, if
    necessary, the engine number ready. Call the relevant ADAC emergency centre
    (telephone number see cover of the ADACPlus service booklet) or ADAC Munich
    Germany* on (89) 22 22 22. Please send us the original bill for any spare parts
    collection costs incurred. Apart from procurement costs and dispatch costs we will
    also cover the costs of transport to the garage and the repatriation of replacement
    parts. We will charge you for the spare parts and customs.

    . see § 32 of the terms and conditions of insurance.
    Customs clearance and vehicle scrapping abroad

    In the event of a total loss abroad, ADAC will take care of any formalities with
    authorities and bear the customs duties and the charges for scrapping, towing and
    storage. If required, we also take care of your luggage. Call the local ADAC
    assistance centre (telephone number see cover of the ADACPlus service booklet)
    or ADAC Munich Germany* on (89) 22 22 22. Please keep the vehicle data and
    the exact storage address ready.

    . see § 33 of the terms and conditions of insurance
    Group insurance credit benefits
    for ADACPlus membership

    1. Scope and object
    The ADAC credit benefits set out below are an ADACPlus membership insurance
    benefits of the ADAC-Schutzbrief Versicherungs-AG and are provided for the listed
    purposes and scope.

    a) ADAC emergency credit: For emergency situations abroad totalling a maximum of € 1,228.00 to be used for the payment of repair, towing and breakdown
    service costs, medical treatment and hospital expenses, lawyer’s fees, expert
    reports, traffic penalties and on-the-spot fines for motoring offences.

    b) ADAC car hire credit: Maximum of € 1,100.00 for a hire car, if your vehicle
    cannot be used due to breakdown, accident or theft.

    c) ADAC overnight accommodation credit: Maximum of € 360.00 for accommodation costs, if your vehicle cannot be used due to breakdown, accident or
    theft, or if additional accommodation is required due to illness.

    d) ADAC transport credit: For the payment of rail, boat or air fares (flights:
    economy class) for the Schutzbrief policy holder and/or a maximum of 8 passengers, if the onward or return journey cannot be made in the original vehicle
    due to breakdown, accident, theft, illness or some other emergency.

    e) Lawyer's fees and medical expenses credit: Maximum of € 1,300.00 to
    be used and/or combined with ADAC emergency credit for the payment of
    lawyer's, doctor's or hospital fees in the case of an accident or sudden illness.

    f) Cash service and financial assistance in emergencies. If the ADAC credit
    is not sufficient, or if you need money for purposes other than indicated
    above, we will contact your bank, another institute or a person named by you to
    arrange prompt payment of cash at your destination. In this case we will cover
    the charges for the transfer or payment up to a maximum of € 103.00. In
    addition to arranging the bank contact, ADAC-Schutzbrief Versicherungs-AG

    can grant you further credit and/or cash payments, provided that you justify and
    document the expense, name a guarantor or arrange for the deposit of the
    relevant amount in Germany.

    2. Area of coverage
    The ADAC credit benefits are valid in geographic Europe, except Germany, in the
    non-European countries bordering the Mediterranean, in the Canary Islands, the
    Azores and Madeira. Cash services and emergency financial assistance (item f.)
    can be used worldwide with the exception of Germany.

    3. Period of validity
    The ADAC credit benefits and our cash and emergency financial assistance may
    only be used during the period of validity of ADACPlus membership.

    4. Credit procedure
    a) The value of ADAC credit is limited and must not exceed the invoice amount
    or the specified credit line of the individual ADAC credit dependent upon the
    purpose.

    b) ADAC credit are supplied in the form of payment guarantees for the invoice-
    issuing party, whereas cash services and emergency financial assistance
    provide for cash. They are limited to the amounts quoted in Euro or the foreign
    currency equivalent. For ADAC credit, cash services and emergency financial
    assistance, ADAC-Schutzbrief Versicherungs-AG may ask you to submit a
    written acknowledgement of debt quoting the amount granted. For the use of
    ADAC credit, cash services and emergency financial assistance, please contact
    the relevant ADAC assistance centre abroad or the ADAC head office in Munich
    (24 hour service).

    5. Accounting procedure
    ADAC-Schutzbrief Versicherungs-AG will claim payment in Euro. Foreign currency
    credits will be converted at the exchange rate effective on the day of ADAC
    invoicing. You are obliged to refund the amount within 14 days following receipt of
    invoice. Interest on overdue invoices shall accrue from the date when payment
    becomes due at a rate of 2% above the German Federal Bank’s base rate.

    6. Liability
    ADAC shall not be held responsible for the behaviour and the services provided
    by the invoice-issuing party. Such party acts upon your request only. We do not
    appoint or recommend firms. In the event that the service is not performed,
    delayed or badly performed or if it proves too expensive, you must address the
    invoice-issuing party directly for any claims. Since claims may become statute-
    barred, they must be raised immediately after you notice the fault or defect, if
    possible personally or by registered letter. If necessary, contact the ADAC Legal
    Department or an ADAC assistance centre for advice and support.
    Important information: If you need an ADAC credit, please contact the local
    ADAC assistance centre abroad or the ADAC Munich head office in Germany* on

    (89) 22 22 22 (24-hour service).
    If you fail to refund the amount of credit by the due date, your ADACPlus
    membership may be converted to an ADAC membership without ADACPlus
    benefits with immediate effect. Setting off credit repayments against refundable
    Schutzbrief benefits is only permitted, if ADAC-Schutzbrief Versicherungs-AG
    accepts the reason and amount in question.
    *For international area codes, please refer to the back of your ADACPlus service booklet.
    Please note that phone numbers starting with 0180 can only be reached from Germany.
     
    • Like Like x 4
  18. nomadic

    nomadic Funster

    Joined:
    Sep 27, 2007
    Messages:
    665
    Likes Received:
    174
    Location:
    Shropshire based
    Good morning all,

    Just had an e-mail from ADAC thanking me for my renewal, and confirming the telephone numbers to use should I need help, they are:

    Vehicle assistance 004989222222 (as on m/ship card)

    Injury/illness etc 004989767676 (also on m/ship card)

    Referring to sdc 77's post of the T&C's....it is my understanding that these were revised from 1st January 2014, (members joining pre that date still retain their entitlements,) but I have not been able to establish which benefits have been removed for anyone joining post 1 January 2014.

    I hope this helps.
     
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