ADAC phone numbers

Discussion in 'Motorhome Chat' started by Lofty1, Mar 22, 2016.

  1. Lofty1

    Lofty1 Funster

    Joined:
    Oct 7, 2015
    Messages:
    134
    Likes Received:
    251
    Location:
    newark
    Hi all have just joined ADAC and they have sent me a guide (E_Mail) in English but it will take 6 to 8 weeks for the booklet to come through, It says the phone numbers are in the cover of the booklet,
    Alas the e-mail will not have the cover and as we are away in two weeks I wonder if some kind person could let me have the international phone numbers just in case. hopefully
     
    • Informative Informative x 1
  2. Hymie

    Hymie Funster

    Joined:
    Nov 29, 2013
    Messages:
    592
    Likes Received:
    674
    Location:
    Essex
    there was a number posted on here a while ago that said it was 00 49 94 15 23 44 for english speaker atADAC breakdown, never used it myself.

    The number in the booklet is 00 49 89 22 22 22
     
    • Like Like x 1
  3. busby

    busby Funster

    Joined:
    Aug 18, 2011
    Messages:
    3,309
    Likes Received:
    3,130
    Location:
    derbys
    Have you got your membership no ??BUSBY.
     
  4. Hymie

    Hymie Funster

    Joined:
    Nov 29, 2013
    Messages:
    592
    Likes Received:
    674
    Location:
    Essex
    Lofty, just a thought as you are away before your card arrives, you could email eva.hagl@sby.adac.de and ask her to send you a digital copy you can print off.

    She did this for me when my original card got lost in the post, lovely lady, very good english.
     
  5. flatpackchicken

    flatpackchicken Funster Life Member

    Joined:
    Jun 27, 2010
    Messages:
    920
    Likes Received:
    877
    Location:
    BICESTER OXFORDSHIRE
    This might also help you until your stuff arrives Regards Garry Flatpackchicken


    ADAC Plus Membership Terms and Conditions


    Valid from 1 January 2014

    For the benefit of ADAC Plus members, ADAC has concluded group insurance contracts

    with ADAC-Schutzbrief Versicherungs-AG in Munich (assistance booklet and

    credit benefits, accident emergency benefits and travel liability insurance) and

    ADAC-Rechtsschutz Versicherungs-AG in Munich (travel contract legal expenses

    insurance). These are separate, legally independent insurance agreements. They

    are based on the relevant Group Insurance Terms and Conditions of the insurers.

    The group insurance covers Europe-wide vehicle-related benefits such as assistance

    following breakdown, accident and vehicle theft as well as world-wide

    person-

    related benefits for the persons covered in the event of illness, injury and

    death.

    The accident emergency benefit includes a lump sum immediate benefit of

    €3,000.00 for persons having suffered serious injuries in an accident with a

    complicated

    treatment process. Coverage applies around the clock, world-wide.

    Travel liability insurance benefits cover the insured during travel outside Germany

    for up to 45 days for mandatory private third party liability resulting from everyday

    risks (e.g. cycling) except for the operation of motor vehicles, aircraft or watercraft.

    The insurance covers the determination of liability, indemnification of parties with

    valid claims and defence of invalid claims (incl. costs of litigation, if necessary).

    The sum insured for personal injury and loss is €500,000 per incident. The overall

    cover amount for all incidents is €1 million per insurance year. The deductible

    (excess) for material loss is €150.00 per incident.

    The travel contract legal expenses coverage includes legal representation in

    matters

    arising from travel services, passenger transport and accommodation

    contracts

    which the persons covered may have concluded while travelling or in

    order

    to make travel arrangements. Travelling means that you are more than 50km

    (distance over land) away from your place of residence. The covered amount for

    legal expenses claims within Europe is €300,000; legal expenses claims arising

    outside Europe within the first three months of a sojourn are covered up to the

    maximum amount of €40,000.

    With a view to assistance booklet benefits, cover applies to claims arising in the

    European area of coverage and, where the benefits defined in §§24, 25, 27-34

    are provided world-wide, also incidents anywhere in the world. The European area

    of coverage extends to geographic Europe including Germany, the non-European

    countries bordering the Mediterranean Sea, the Canary Islands, the Azores and

    Madeira.

    Benefits defined in §20 and §26 will be provided within the borders of the

    European

    area of coverage. This will also apply to cases where the incident has

    occurred outside the European area of coverage. If your place of residence is not

    in Germany, please note §2 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan.

    The persons covered are the primary ADAC Plus member and any other persons

    named to us as members of the covered persons group/party provided that they

    are ADAC members and that they have not expressly declined cover. The covered

    persons group may include the primary member’s spouse or partner as well as

    any of their children up to their 23rd birthday.

    The protected vehicles include motor vehicles, whether subject to licensing or not,

    which one of the persons covered operates as the solely responsible driver at the

    time of the incident. In addition, cover extends to any motor vehicles registered in

    the name of one of the persons covered provided that at the time of the incident

    one of the persons covered was a passenger in that vehicle. This also applies to

    cases where the trip is about to be undertaken.

    Where none of the persons covered is riding in the vehicle at the time of the

    incident,

    the motor vehicle registered in the name of one of the persons covered

    shall be eligible to receive breakdown and accident assistance, assistance with

    lost or defective/broken car keys, towing, off-road recovery, vehicle recovery, spare

    parts delivery, vehicle customs clearance and scrapping.

    The commencement and the end of insurance cover are based on the terms and

    conditions of the ADAC Plus plan.

    The benefits relating to illness, injury, death and other emergencies (§§24 to 34)

    apply while travelling. Travelling means that you are more than 50km (distance

    over land) away from your place of residence. In the European area of coverage,

    cover extends to travel which at the time of the incident did not exceed 92 days in

    duration since departure from the place of residence. Outside the European area

    of coverage, cover extends to travel which at the time of the incident did not

    exceed

    45 days in duration since departure from the place of residence.

    Based on the design and the facilities for the transport of passengers, the vehicle

    must not have more than 9 seats (including the driver's seat) and must not

    exceed

    a total width of 2.55m, length of 10m, height of 3.00m and maximum

    gross weight of 3,500kg. All measurements indicated also refer to the vehicle

    trailer

    including load. The trailer must not have more than one axle. Axles spaced

    less than 1.00m from one another are considered one axle. Motorhomes shall be

    covered regardless of vehicle measurements. The following benefits shall not be

    available, if the vehicle is over 3.20m high (load included) and the vehicle gross

    weight exceeds 7,500kg: Off-road recovery (§16), vehicle recovery (§20), pick-up

    service (§21) and if the car is a total loss, transport from the place of the incident

    to the storage site and from the storage site to the scrapyard or customs office

    (§23 No. 2).

    In the case of an incident, our international ADAC assistance centres or our

    24-hour assistance centre in Munich will assist you. You will find the telephone

    numbers of the ADAC assistance centres on the cover of the ADAC Plus service

    booklet. For each benefit, call the emergency number specified, so we will be able

    to help you. We will refund documented telephone expenses incurred to request

    assistance. Please keep your documents ready when calling. Send us the original

    bills and receipts together with a claims report. If there is another policy covering

    the same loss or damage, this cover shall take precedence. If you report the claim

    to us, we will advance the funds according to our terms and conditions of insurance.

    Important information on assistance booklet benefits

    for ADAC Plus members:

    Services and benefits specified in this booklet

    The following pages will tell you how to obtain assistance and indicate the procedure

    to follow in the individual case. The explanations are excerpts from the Terms

    and Conditions of Group Insurance of the ADAC-Schutzbrief Versicherungs-AG for

    the ADAC Plus plan. The group insurance conditions also define the persons and

    vehicles covered and the countries in which the ADAC Plus membership is valid.

    Leistungsverzeichnis ADAC Plus-Mitgliedschaft englisch

    ADAC Plus vehicle-related benefits and services

    Breakdown and accident assistance in Germany

    The ADAC road patrols operate on all federal motorways, in big cities and conurbations

    in Germany. The costs of such assistance are covered by the membership

    fee. In addition to the ADAC road patrol force, ADAC contractors will provide assistance

    on a 24-hour basis. We cover expenses as set out below:

    ■ Roadside repair and accident assistance up to a maximum of €300.00;

    ■ Towing following breakdown or accident to the nearest suitable garage

    up to a maximum of €300.00;

    ■ Vehicle off-road recovery, full amount.

    ADAC helps you 24 hours a day: On German motorways via the emergency call

    points. Make sure you explicitly ask for ADAC assistance. On all other roads via the

    national breakdown assistance number 0 180 2 22 22 22 (6c/call from the landline

    network). Mobile phone users simply call 22 22 22.

    ➜ See ADAC breakdown and accident assistance for ADAC members

    Breakdown and accident assistance outside Germany

    Contact the nearest international ADAC assistance centre or the local automobile

    club. On motorways, assistance can be arranged using the emergency call points.

    The telephone numbers of the international ADAC assistance centres and of the

    assistance centres of the most important European automobile clubs can be

    found on the cover of this service booklet.

    ➜ See §13, §15, §16 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Assistance with lost or defective car keys

    If your vehicle is immobilised following the loss, theft or failure of the car key, we

    will reimburse expenses for obtaining a replacement key or for making your vehicle

    drivable again up to €120.00. The same applies if an immobiliser or car keys

    locked

    in your car prevent mobility. Please call ADAC Munich at (0 89) 76 76 70

    when motoring in Germany; outside Germany, call the competent international

    ADAC assistance centre (telephone number see back inside cover of the ADAC

    Plus service booklet) or ADAC Munich at ++49* 89 22 22 22. We will cover such

    expenses up to a maximum of €120.00. Only the cost of the replacement key

    itself

    will be at your expense.

    ➜ See §14 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Local transport following vehicle immobilisation

    Following a breakdown, accident or vehicle theft, we will reimburse the cost of

    public transport or taxi up to a maximum of €30.00. Make sure you submit the

    original tickets and taxi receipts as well as a copy of the repair bill and/or of the

    scrapping certificate or a copy of the police theft report.

    ➜ See §17 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Travel expenses following vehicle immobilisation

    We will provide an ADAC ClubMobil from ADAC Autovermietung GmbH free of

    charge

    (rental) or another vehicle for the duration (max. 7 days) of the vehicle

    immobilisation if the incident occured in Germany. In the event of an incident

    outside Germany, we will reimburse the cost of a rental car for the direct return trip

    to your place of residence up to €500.00. Where no Club-Mobil or other vehicle

    can be provided, we will try to find a rental car for you in Germany or outside

    Germany and reimburse the rental fee up to €52.00 for each day you forgo the

    use of your vehicle, up to a maximum of 7 days or €364.00. To use an ADAC Club-

    Mobil/rental car, you are required to make the usual deposit. Instead of providing

    an ADAC ClubMobil/rental car, we will reimburse first-class rail fare to the place of

    destination and back to the place of the incident or to your place of residence

    and the train fare for the person collecting the vehicle. Where travel distances over

    1,200km are involved, we will reimburse economy air fare to your place of

    residence.

    In Germany, call ADAC Munich at (0 89) 76 76 70; outside Germany,

    call the competent international ADAC assistance centre (telephone number

    see back inside cover of the ADAC Plus service booklet) or ADAC Munich at

    ++49* 89 22 22 22. Please send us the original tickets or car rental bills

    along with a copy of the repair invoice, the police theft report or the scrapping

    certificate.

    ➜ See §18 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Accommodation costs following vehicle immobilisation

    If you need accommodation following a breakdown, accident or vehicle theft in

    Germany or outside Germany, ADAC will help you find a hotel and reimburse

    accommodation

    expenses for all passengers up to a maximum of three nights and

    €85.00 per night and person. Instead of accommodation on the day of the incident,

    we will refund travel expenses up to €85.00. In Germany, please call ADAC

    Munich at (0 89) 76 76 70; outside Germany, call the competent international

    ADAC assistance centre (telephone number see back inside cover of the ADAC

    Plus service booklet) or ADAC Munich at ++49* 89 22 22 22. Please send us the

    original bill along with a copy of the repair invoice, the police theft report or the

    scrapping certificate.

    ➜ See §19 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Vehicle recovery

    Following a breakdown or accident or after your stolen vehicle is found, ADAC will

    organise recovery or repatriation. Experienced ADAC contractors will return your

    vehicle to your place of residence. In addition, we cover the towing costs to the

    storage site and the storage and security fees. In Germany, call ADAC Munich at

    (0 89) 76 76 70; outside Germany, call the competent international ADAC assistance

    centre (telephone number see back inside cover of the ADAC Plus service

    booklet) or ADAC Munich at ++49* 89 22 22 22. Before your vehicle is returned,

    please have the damage and the repair-worthiness assessed by a garage. Keep

    vehicle data, collection address and precise destination address at hand. For

    repatriation

    from outside Germany, leave your key, registration certificate and a

    luggage check list in the vehicle.

    ➜ See §20 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Pick-up service in Germany

    If you have a breakdown or accident in Germany, we will return the vehicle, the

    driver and passengers to your place of residence.

    ➜ See §21 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Spare parts dispatch from Germany

    Following a vehicle breakdown, accident or the theft of vehicle parts, we will locate

    the necessary parts if they are unavailable locally and expedite them freight paid

    to the local garage or to the nearest customs rail station/airport. Please have the

    garage specify the required parts precisely. Keep the address of the garage, the

    registration certificate and, if necessary, the engine number (VIN) at hand. For

    assistance,

    please call the competent international ADAC assistance centre (telephone

    number see back inside cover of the ADAC Plus service booklet) or ADAC in

    Munich at ++49* 89 22 22 22. Please send us the original bill for any costs incurred

    for spare parts collection. Apart from procurement and dispatch costs, we will

    also cover the cost of transport to the garage and the repatriation of replaced

    parts. We will charge you for the cost of the spare parts themselves and customs

    duties, if any.

    ➜ See §22 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Customs clearance and vehicle scrapping in a country

    outside Germany

    If your vehicle is a total loss after an incident outside Germany, we will take care of

    any formalities with authorities and bear the customs duties and the charges for

    scrapping, towing and storage. If required, we also take care of your luggage. For

    assistance, please call the competent international ADAC assistance centre

    (

    telephone number see back inside cover of the ADAC Plus service booklet) or

    ADAC in Munich at ++49* 89 22 22 22. Please keep the vehicle data and the

    exact

    storage address at hand.

    ➜ See §23 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    ADAC Plus person-related benefits and services

    Medical transport in the event of acute and unexpected

    illness or injury

    If you suffer from an acute and unexpected illness or an injury while travelling, see

    a doctor and call ADAC Munich at (0 89) 76 76 76 when travelling in Germany.

    Outside Germany, call the competent international ADAC assistance centre (telephone

    number see back inside cover of the ADAC Plus service booklet) or ADAC

    Munich. Keep the telephone number of the attending doctor and your identification

    documents at hand. Please ensure payment of medical expenses. In European

    countries other than Germany you can use the ADAC credit. Identification

    documents should travel with the patient. We will coordinate the type of medical

    transport required with the attending physician and provide the required medical

    care and escort (physician, paramedic) during transport. In addition, we will

    organise

    a bed in a German hospital and cover the cost of transport and escorts.

    If necessary, we will also take care of your luggage.

    ➜ See §24 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Escort service for children

    Should you fall ill or suffer an injury while travelling and no longer be able to

    take care of children under 16 years of age travelling with you and should nobody

    close be at hand locally, we will provide an escort to take the children to your

    place of residence and cover the cost. The same applies to your own children over

    16 years, if disabled and in need of constant care. In Germany, call ADAC Munich

    at (0 89) 76 76 76; outside Germany, call the competent international ADAC

    assistance

    centre (telephone number see back inside cover of the ADAC Plus

    service

    booklet) or ADAC in Munich. Please ensure that your children carry their

    identity documents.

    ➜ See §25 of the 22014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Vehicle collection, if driver is unfit to drive

    Within Europe, ADAC will send an ADAC driver to chauffeur the vehicle, its passengers

    and the luggage back to your place of residence. Expenses for the driver will

    be covered. Make sure a doctor certifies that you are unfit to drive and, if possible,

    call 3 days before the scheduled return trip. In Germany, please contact ADAC in

    Munich at (0 89) 76 76 76, outside Germany, the nearest international ADAC

    assistance

    centre (telephone number see back inside cover of the ADAC Plus

    service

    booklet) or ADAC in Munich. Keep the telephone number of the attending

    physician ready.

    ➜ See §26 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Accommodation

    If you need accommodation while awaiting medical repatriation, escort service for

    children or vehicle collection due to the driver’s unfitness to drive, we will help you

    find a hotel and reimburse accommodation expenses up to a maximum of three

    nights and €85.00 per night and person. Please send us the original bill. In Germany,

    call ADAC Munich at (0 89) 76 76 76; outside Germany, call the competent

    international ADAC assistance centre (telephone number see back inside cover of

    the ADAC Plus service booklet) or ADAC in Munich.

    ➜ See §27 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Hospital visit

    Should you be hospitalised for more than two weeks while travelling, we will help

    you organise a hospital visit by friends or family and reimburse their travel and

    accommodation expenses up to a maximum of €512.00. Please send us the

    original

    bills and receipts together with a certificate attesting the hospital stay.

    ➜ See §28 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Collection of pets (dog or cat)

    We will bring pets (dog or cat) you may have taken along on your trip to your place

    of residence or to a person you designate and/or to an animal shelter in Germany,

    if you are unable to look after them due to illness, injury or death and no other

    persons or travel companions are available locally to take care of them. In Germany,

    call ADAC Munich at (0 89) 76 76 76; outside Germany, call the competent

    international ADAC assistance centre (telephone number see back inside cover of

    the ADAC Plus service booklet) or ADAC in Munich. The animal must be healthy

    and must not be dangerous. If required, we can obtain a certificate by a veterinary

    surgeon or officer. The costs of collection will be covered.

    ➜ See §29 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Unplanned early or late return

    In the event of an early or late return due to an emergency (e.g. death of a close

    relative), we will cover the additional travel and accommodation costs for the

    return

    trip to your place of residence or to the place of the funeral event up to a

    maximum of €2,600.00 per incident. Where required, we will also recover your

    vehicle to your place of residence, if the incident occurred in Europe, and cover

    the costs. Keep the vehicle data and the collection address at hand. For vehicle

    transport from outside Germany, leave the key, certificate of registration and a

    luggage check list with your vehicle. We will help you organise the return trip. In

    Germany, call ADAC Munich at (0 89) 76 76 76; outside Germany, call the competent

    international ADAC assistance centre (telephone number see back inside

    cover

    of the ADAC Plus service booklet) or ADAC in Munich at ++49* 89 22 22 22.

    If your vehicle needs to be recovered, please keep the vehicle data and the exact

    collection address at hand.

    ➜ See §30 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Assistance in special emergencies

    We will initiate the necessary measures and cover the costs up to a maximum of

    €500.00 per incident. In the event of death in Germany, we will only cover the

    cost for the transport of bodily remains up to €500.00. In Germany, call ADAC

    Munich at (0 89) 76 76 76; outside Germany, call the competent international

    ADAC assistance centre (telephone number see back inside cover of the ADAC

    Plus service booklet) or ADAC in Munich at ++49* 89 22 22 22.

    ➜ See §31 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Dispatch of medication and spectacles from Germany

    In consultation with your attending physician, we will locate the required prescription

    drug, if it is not available locally, or your replacement spectacles and expedite

    them with all due haste to the nearest customs rail station/airport and cover the

    cost. You will be charged for the cost of the drug(s) and/or replacement

    spectacle(s). For assistance, please call the competent international ADAC assistance

    centre (telephone number see back inside cover of the ADAC Plus service

    booklet) or ADAC in Munich at ++49* 89 22 22 22. Please indicate the telephone

    numbers of the attending physician and of your family doctor when calling.

    ➜ See §32 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Assistance following the loss of travel documents in a country

    outside Germany

    In the case of loss/theft of important travel documents such as your passport,

    ID or driver's licence while travelling outside Germany, we will help you obtain

    replacement

    documents and have credit cards blocked. For assistance, please

    call the competent international ADAC assistance centre (telephone number

    see back inside cover of the ADAC Plus service booklet) or ADAC in Munich at

    ++49* 89 22 22 22. Send us the police report concerning the loss and the

    confirmation

    of the foreign issuing office. We will cover additional telephone, travel

    and accommodation expenses incurred in obtaining the replacement documents

    plus the official fees of the issuing local office up to a maximum of €260.00 per

    incident.

    ➜ See §33 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    Interpreter services while travelling in a country outside Germany

    Our assistance centre staff and/or our multilingual ambulance service doctors

    may be able to help out with interpreting in the case of an accident, illness, death

    or difficulties with local authorities. For assistance, please call the competent

    international

    ADAC assistance centre (telephone number see back inside cover

    of the ADAC Plus service booklet) or ADAC in Munich at ++49* 89 22 22 22. If

    required, we will assist you in finding an official interpreter and reimburse the cost

    for this interpreter up to €160.00 per incident.

    ➜ See §34 of the 2014 Group Insurance Terms and Conditions of

    ADAC-Schutzbrief Versicherungs-AG for the ADAC Plus plan

    ADAC Plus credit and cash assistance benefits

    1. Credit scope and purpose (not in Germany)

    The assistance benefits for persons covered while travelling in the European area

    of coverage outside Germany and facing financial contingencies which they cannot

    take care of on their own (e.g. by using ec/girocard debit cards, credit cards or

    bank transfers). ADAC credit is available to cover the contingencies listed below up

    to the amounts specified:

    a) ADAC emergency credit: Credit for repair, towing and breakdown service costs,

    medical treatment and hospital expenses, lawyer's fees, expert reports, on-thespot

    fines for motoring offences, max. €1,228.00.

    b) ADAC car hire credit: Credit for hiring a car, if the covered vehicle cannot be

    used following breakdown, accident or theft, max. €1,100.00.

    c) ADAC accommodation credit: Credit to cover accommodation costs, if the

    covered

    vehicle cannot be used following breakdown, accident or theft, or if the

    person covered incurs additional costs for accommodation due to illness, max.

    €360.00.

    d) ADAC rail, ship and air fare credit: Credit for the payment of rail, ship or

    economy

    air fares for the person covered and a maximum of 8 passengers, if

    the onward or return trip cannot be attempted in the original vehicle due to

    breakdown, accident, theft, illness or some other emergency.

    e) ADAC lawyer’s fees and medical expenses credit: Credit for the payment of

    lawyer's, doctor's or hospital fees in the case of an accident or sudden illness

    to be combined with ADAC emergency credit where required, max. €1,300.00

    ADAC credit is supplied to the person covered in the form of payment guarantees

    for the local invoice-issuing party. The specified amount will be made available in

    Euros or the current equivalent in local currency. We reserve the right to require

    the person covered to provide an “IOU” note in the amount of the credit provided.

    Eligibility for such credit depends on the full and timely refund of any prior credit

    provided by us. We will reclaim the amounts paid in local currency in Euros at the

    exchange rate effective on the day of invoicing. The person covered must repay any

    credit obtained within 14 days following receipt of our invoice. Interest on overdue

    invoices shall accrue from the date when payment becomes due at a rate of the

    German Federal Bank's base rate plus 2% max. In addition, your ADAC Plus membership

    may be converted to an ADAC membership without ADAC Plus benefits

    with immediate effect when a payment becomes overdue. Setting off credit repayments

    against refundable assistance booklet benefits shall only be permitted if

    we accept the reason and amount in question.

    2. Scope and purpose of cash services and emergency assistance

    (not in Germany)

    The assistance benefits for persons covered while travelling to world-wide destinations

    (outside Germany) and facing financial contingencies which they cannot

    take care of on their own (e.g. by using ec/girocard debit cards, credit cards or

    bank transfers). Assistance is also available if ADAC credit benefits are insufficient

    and/or the person covered needs the money for purposes other than those defined

    for ADAC credit benefits.

    We will contact the house bank of the person covered, another financial institution

    or a third party named by the person covered to arrange the fast disbursement of

    cash at the latter’s destination. In this case, we will cover the charges for the bank

    transfer or payment up to €103.00 (cash service).

    If providing the bank information is not sufficient, we may issue further credit or

    arrange a cash disbursement (emergency assistance). To be eligible, you must

    provide proof for your financial need, name a warrantor and/or arrange for the

    amount needed to be deposited in Germany. ADAC credit is supplied in the form

    of payment guarantees for the local invoice-issuing party. Eligibility for such credit

    depends on the full and timely refund of any prior credit provided by us.

    We will reclaim the amounts paid in local currency in Euros at the exchange rate

    effective on the day of invoicing. The person covered must repay any credit obtained

    within 14 days following receipt of our invoice. Interest on overdue invoices

    shall accrue from the date when payment becomes due at a rate of the German

    Federal Bank's base rate plus 2% max. In addition, your ADAC Plus membership

    may be converted to an ADAC membership without ADAC Plus benefits with immediate

    effect when a payment becomes overdue. Setting off credit repayments

    against refundable assistance booklet benefits shall only be permitted if we

    accept

    the reason and amount in question.

    3. Liability when using credit and cash assistance benefits

    We shall not be held responsible for the behaviour and the services provided by

    the invoice-issuing party. Such party shall be deemed to be acting solely on behalf

    of the person covered. We do not appoint or recommend firms. In the event that

    the service is not performed at all, delayed or performed poorly or if it proves too

    expensive, you must address any claims directly to the invoice-issuing party. To

    prevent that claims become statute-barred, they must be raised immediately after

    you notice the fault or defect, if possible personally or by registered mail. If necessary,

    contact ADAC Legal Services or an ADAC assistance centre for advice and

    support.

    Important information: If you need ADAC credit, please contact the competent

    international ADAC assistance centre or the ADAC Munich head office at

    ++49* 89 22 22 22 (24-hour service) without delay.

    * For the exact country code for Germany, please refer to the inside back cover of your ADAC Plus

    service booklet. Please note that phone numbers starting with 0180 can only be reached from

    Germany.

    Allgemeiner Deutscher Automobil-Club e.V.

    Hansastraße 19, 80686 München

    phone ++49 89 76 76 0

    Represented by Dr. August Markl, Deputy President

    Registered at the Local Court Munich, No. 304

    ADAC-Schutzbrief Versicherungs-Aktiengesellschaft

    Hansastraße 19, 80686 München

    phone ++49 89 76 76 0

    Management Board: Marion Ebentheuer (Chair),

    Josef Halbig, James Wallner, Heinz-Peter Welter

    Chairman of the Supervisory Board: Mahbod Asgari Nejad

    Legal form: Public limited company with registered office in Munich

    Court of registration: Munich Local Court, HRB 45 842

    Version: July 2014
     
    • Useful Useful x 1
    • Informative Informative x 1
  6. Lofty1

    Lofty1 Funster

    Joined:
    Oct 7, 2015
    Messages:
    134
    Likes Received:
    251
    Location:
    newark
    Thank you for your help they e-mailed me a temp card today so the long run Calais-Pisa- to my daughters for a few days then across the alps again to st Norgant in Brittany for a month at our cottage all on toll free roads so a little slow . anyone needing a stop over in Brittany in may are welcome
     
Loading...

Share This Page