ACSI Club ID Delays?

Discussion in 'Motorhome Chat' started by Craig Rogers, Feb 9, 2012.

  1. Craig Rogers

    Craig Rogers Read Only Funster

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    Has anyone else having issues getting their ACSI Club ID (not the ACSI Card).

    I ordered my free one back on the 19th December and it still states "Processing" on the ACSI website? They state 21 days, but it's well passed that now.
     
  2. tony_g

    tony_g Funster

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    I have received mine ok
     
  3. Bailey58

    Bailey58 Funster Life Member

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    Got mine ages ago.
     
  4. mikebeaches

    mikebeaches Funster

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    Had mine a while now, but it did take a long time. And I understand delays have increased because of the demand.
     
  5. hilldweller

    hilldweller Funster Life Member

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    Yes, long overdue.
     
  6. dewaltman

    dewaltman

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    ordered mine day acsi book received about 9th december received about 20th december
     
  7. MrMotorhome

    MrMotorhome Read Only Funster

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    Acsi ID Card - Delay

    We are in the same position and emailed them, two days later the web site changed to 'dispatched' and was sent an email confirming it was on its way (within a few weeks) :Rofl1: - that was three weeks ago. Emailed again this morning! :Doh:
     
  8. slobadoberbob

    slobadoberbob Read Only Funster

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    Got mine sometime back

    Got mine so time back

    Bob
     
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  9. Brisey

    Brisey Funster Life Member

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    Been wating for mine since December. :Sad::cry::Sad:
     
  10. beachcaster

    beachcaster Read Only Funster

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    Got mine.........put my address on twice and covered my membership number....so they cancelled it........gave me a new "get one free code"
    and havent heard from them for weeks.......a bit of a shambles really !

    try calling them at lunchtime and they close the place down ...you just get a recorded message............not a very customer focussed organisation !

    barry
     
  11. bobandjanie

    bobandjanie Funster Life Member

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    Hiya, when I signed up for the two year deal back in October I ordered my card then, because that is how they were doing it at that time, no mention of codes, you filled in your details online. Then I waited, and emailed and filled in forms, was told it was coming, told I would have to wait for the book and use the code blah blah. I ended up buying a Camping Card International from the C&CC as I could not rely on ACSI and we were going away. When we got to Vinaros at the start of January it was there. Had been for a few weeks. The ACSI camping card books were not there. More emails, more contact forms filled with no response. When we got to Javea a couple of weeks later I spotted the ACSI Facebook page and ended up leaving two posts on there. They responded and said someone would be in touch, rang me and took the address and I got the books a fortnight later. Hooray! Personally, though I log in to my ACSI account and can see the order there it is unclear as to if the original order was ever sent. I reckon it was not. Jane :Smile:
     
  12. canopus

    canopus Funster Life Member

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    Ours hasn't arrived yet and it must be 5 weeks at least since we sent of details:Sad:
     
  13. Craig Rogers

    Craig Rogers Read Only Funster

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    Oh well, I'll just wait, I've got my books and ACSI card and not really that bothered about the ID Card thingy, I only ordered it as it was a freebie.

    Just wondered if anyone else was having delays and clearly you are. If it hasn't arrived by December the 30th, I'll chase it up! :Rofl1:
     
  14. Brisey

    Brisey Funster Life Member

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    I logged into the ACSI web site last night and re-ordered an ID Card. Within minutes I received an e-mail with confirmation of the order and a reference number. I did not get an e-mail when I originally placed an order. I guess that they had problems with their web site and my original order failed. If you have not received a card as yet it may be worth re-ordering.

    Brisey
     
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  15. harryoxford2

    harryoxford2 Read Only Funster

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    I still dont understan this asci card thingy....life was so simple when I back packed....
     
  16. harryoxford2

    harryoxford2 Read Only Funster

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    what does the card do?
    how much does it cost
    why do I need one
    was god an astronaut
    why is my skin getting wrinkly...
     
  17. Diabalo

    Diabalo Funster

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    Came this morning:thumb:

    And no funny replies please:Wink:
     
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  18. MrMotorhome

    MrMotorhome Read Only Funster

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    Today

    Arrived this morning! :Smile:
     
  19. Craig Rogers

    Craig Rogers Read Only Funster

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    Been away all weekend, got back and there was a voicemail on the home phone.

    Got all excited when I heard a Dutch Female leaving me a message! :Wink:

    It was ACSI calling to say they had read this thread and just to inform me that there were some delays to printing the cards.

    If you also read this ACSI, many thanks for taking the time to phone me! :thumb:
     
  20. canopus

    canopus Funster Life Member

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    Sods law it arrived the day after I said it hadnt :Smile:
     
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