AA Insurance scam .. A warning !

Discussion in 'Motorhome Chat' started by Jaws, Jun 25, 2009.

  1. Jaws

    Jaws Funster Life Member

    Joined:
    Sep 26, 2008
    Messages:
    18,325
    Likes Received:
    21,619
    Location:
    Narrfoook
    We used to have both the cars and the motorhome insured with the AA, but a while ago I change the car and suddenly the 'AA Team' could not get a quote on the new car so would have to cancel the policy and refund me .. As you can imagine I actually got a fraction of the money paid out returned to me even though there was 10 months left on the policy !

    Then they did it again to my wife

    And yesterday they did it again on the new motorhome..

    Every time they give me a few pounds back and THEN ask if they can quote me on the new vehicle !!!

    This is obviously a nice little earner for them as brokers

    I would urge anyone currently with the AA to think carefully before renewing if they are contemplating changing their car or whatever !! :Angry:

    Sooooo, I have a very very expensive motorhome sitting on the drive with third party only cover ( they very kindly agreed to cover it third party for a while :Eeek: ) ..
    Anyone got any companies I should try ( given that I am pretty much tapped out now ! :cry: :BigGrin: :BigGrin:
     
  2. jhorsf

    jhorsf Read Only Funster

    Joined:
    May 15, 2009
    Messages:
    9,157
    Likes Received:
    8,067
    Location:
    DERBYSHIRE



    for motorhomes i have found comfort insurance
    Motorhome Insurance, Motor Caravan Insurance | Car, Home & Travel Insurance| Comfort Insurance
    to be very good i dont know how competitive they are for cars but they have won lots of awards for service and are my choice. When i changed my motorhome i paid under 16 pounds to swap the policy as an admin charge which i thought was reasonable
    hope i have not broken any forum rules by this post:Eeek:
     
    Last edited: Jun 25, 2009
  3. johng

    johng Read Only Funster

    Joined:
    Aug 15, 2007
    Messages:
    588
    Likes Received:
    0
    Location:
    Kent/Sussex UK
    hi Jawz.. i got hit for bennets renewing a bike policy and me being lazy.. 4 days in I cancelled.. %30 of the year gone :O

    as an aside,

    blackfriars are ok for me, 2 cars, 1 rv - all together..
     
  4. JockandRita

    JockandRita Funster Life Member

    Joined:
    Aug 2, 2007
    Messages:
    5,656
    Likes Received:
    6,783
    Location:
    Lincs/Cambs border
    Comfort won't touch a LHD MH unless it was imported via a UK dealer, and had all the UK safety modifications done!!! WHAT???

    Needless to say, I stuck with RHS through Equity Red Star.

    Jock.
     
  5. GJH

    GJH Funster Life Member

    Joined:
    Aug 20, 2007
    Messages:
    27,232
    Likes Received:
    34,420
    Location:
    Acklam, Teesside, originally Glossop
    We've been with Saga since we bought the van 3 years ago. Switched the car to Saga as well as we found them to be competitive.

    Had to ask for the loyal customer discount this year though so we might move on next year.

    Graham
     
  6. scotjimland

    scotjimland Funster Life Member

    Joined:
    Jul 25, 2007
    Messages:
    28,934
    Likes Received:
    25,574
    Location:
    .
    Hi

    Give NFU a call 01507600249

    been with then for four years , had a claim two years ago and they handled it without pain ..
    and you get to talk to an English speaking human without a dozen menus to navigate ..

    Jim
     
  7. tucker_j

    tucker_j Read Only Funster

    Joined:
    May 26, 2009
    Messages:
    87
    Likes Received:
    0
    Location:
    Kent
    Why I won't use the AA

    My wife's car was insured with the AA when we moved home in 2001. I wrote to them to advise of the change of address, still in the same postcode and about 3 miles from our old home. They put the premium up by around 20% stating it was due to the new postcode being a higher insurance area.

    When I pointed out that I was in the same post code they stuttered for a moment and then claimed it was because the property itself were the car was now parked over night was a higher risk.

    When I pointed out that my old house had no driveway or garage and the car was left on the road whereas my new house had both a driveway and brick built, alarmed garage behind locked 6ft gates (in which the car was kept overnight) they spluttered again and said it was the underwriters who had put the price up and they had no control over it.

    When I asked to speak to the underwriters directly they would not let me. So, I tracked down the underwriters, gave them a call and asked them why they had put my wife's premium up. They replied "We haven't!". The cost increase was entirely down to the AA screwing me for an extra £40.

    And that is why I won't use AA insurance. All my vehicles are insured with NFU Mutual, they are cost competitive (not always the cheapest, but close) their policies are very good and the customer service is always excellent.


    TJ
     
Loading...

Share This Page