3 mobile feel at home. (1 Viewer)

[lindylou]

Do not fall into the trap of this company. We purchased feel at home with the assurance that 20 gb could be used in several countries. At £23 a month we thought it was a great deal. And so it was UNTIL we hit 60 days. It was then abruptly cut off with no warning. They don't tell you this when you purchase.

 

[chaser]

Do not fall into the trap of this company. We purchased feel at home with the assurance that 20 gb could be used in several countries. At £23 a month we thought it was a great deal. And so it was UNTIL we hit 60 days. It was then abruptly cut off with no warning. They don't tell you this when you purchase.

What sort of contract are you on, is it phone or data, because no one else has had any problems , data useuallly lasts as long as it says on the can , but £23 a month is a lot of money, you can get 12 months for that.

 

[Shrimp]

I had 3 and they cut me off completely whilst we were in France. Same as you-no warning at all except after I had been back in UK for 14 days then I got a message to tell me!
They also said I hadn't topped up my phone for 12 months and had taken my number etc away from me. My phone had been topped up regularly and was in credit!
I'm now with GiffGaff who are quite happy to let me use my phone where I like!

^{_{Subscribers  do not see these advertisements}}

 

[Deleted member 29692]

Do not fall into the trap of this company. We purchased feel at home with the assurance that 20 gb could be used in several countries. At £23 a month we thought it was a great deal. And so it was UNTIL we hit 60 days. It was then abruptly cut off with no warning. They don't tell you this when you purchase.

Yes they do. It's made perfectly clear. You don't even need to plough through the T&Cs.

http://support.three.co.uk/SRVS/CGI...=roaming,varset_subcat=4157,Case=Ext(EM38751)

I'm no fan of 3, quite the opposite, but for once they aren't at fault here.

£23 per month for 20gig is a very good deal if you're using that much data every month, 20gb is a hell of a lot. If you're not such a heavy user then the preloaded SIMs work out pretty similar in cost but the allowance lasts 1 or 2 years so you only need to pay for a new one once you've used it up rather than every month no matter what which I think is what @chaser is referring to.

 

[DBK]

Do not fall into the trap of this company. We purchased feel at home with the assurance that 20 gb could be used in several countries. At £23 a month we thought it was a great deal. And so it was UNTIL we hit 60 days. It was then abruptly cut off with no warning. They don't tell you this when you purchase.

The Three Feel at Home is restricted to two months use outside the UK. Sorry you didn't see that but I thought this was well known as it has been endlessly discussed on here. It is shown somewhere on their website.
If you use PAYG sims you just need to have several so you can swap as they expire. With a contract you are stuck I think to the 60 days.
However, there are some nuances, for example if you used it in Europe for 3 weeks then brought it back to the UK and used it here for a few moments it resets the clock to zero as it is only complete months which count. Similarly, if you used it for 7 weeks and brought it back and switched it on you would lose only one month. The trick is to use the sim in the UK on return. If you don't the clock keeps ticking.
Of course, it all may change on June 15th when roaming charges are ended, but who knows what restrictions there may be in the details. I would be surprised if we suddenly get unlimited data at UK prices but delighted to be proven wrong.

 

[Alistair33]

Vodafone are offering 50gb for £30 per month 30 day contract, data only

^{_{Subscribers  do not see these advertisements}}

 

[sonny]

My wife and I used our phones (3) for 8 months And also 6 months whill in spain and portugal with no problems.

 

[Silver-Fox]

Vodafone are offering 50gb for £30 per month 30 day contract, data only

I enquired at vodaphone about use abroad last year and they were less than helpful and to use abroad was going to cost mega bucks.

I used 3 data without issues all was explained to me before I bought including limits.

 

[Boringfrog]

Do not fall into the trap of this company. We purchased feel at home with the assurance that 20 gb could be used in several countries. At £23 a month we thought it was a great deal. And so it was UNTIL we hit 60 days. It was then abruptly cut off with no warning. They don't tell you this when you purchase.

Did you tell them you would be abroad for more than 60 days?

^{_{Subscribers  do not see these advertisements}}

 

[Alistair33]

Not anymore as far as Eutope is concerned of course it's horses for courses. We have our phone text & data with 3 all unlimited, which offers (I think) the best all round deal for world travel.

However 50gb for £30 can not be ignored for Eurooean use in comparison to the 3 mobile deals/ prepaid SIMs

 

[lindylou]

We were told when we bought it in Currys that we would have 20 gigabytes per month overseas. Found out later that it was only 12 allowed but that was fine. We were away in autumn winter time and used it no problem for 12 weeks. Perhaps my problem was not having used it at home while we were there. Just started using it again in Belgium 3 weeks ago. Should probably have read the terms and conditions better.