PORKSTER
Free Member
Last week I went to wind my Fiamma awning out its never given me any hassle but this time it didn't want to play.I started to unwind ,it came out about a foot maybe 18 inches and stopped solid tried a few times winding in and out with no luck.So I got on a step looked at both ends all appeared fine tried winding it out and tried a little tugging still no joy so I wound it in and left it until I returned home.When home I removed both end caps wound it out as much as possible and started looking poking tugging e.t.c little oil little muscle some gentle swearing still no movement.
I was now getting pretty frustrated and was trying to pull it out with force when I realised it appeared to me stuck in middle then BINGO I find a small stone wrapped in canopy.Must have got on top and when I last wound awning in I was in a hurry as the wind had got up.So I had to work out how to remove stone took a while to suss out but eventually I got it removed.Put awning all back together giving it a little lubrication here and there.Then wound it out but it wasn't coming out very freely so partially back apart checking this and that etc.Then I was nearly 100% happy it was working as good as it was I snapped the ratchet the air was blue my awnings fully wound out its getting windy and its starting to rain.I quickly removed some bits made a bodge and got awning closed and van parked up.
So I search the net for the parts needed find to likely company's likely to carry parts ready to ring in morning.So Monday comes phone Fiamma stockist and order parts "be with you Wednesday sir" all in stock great stuff.Get home from work Wednesday jiffy bag on table opens it up 1 wrong part straight on phone Lad says "I see what's happened don't worry part be in post in morning"Now for some reason I thought I will phone and check parts been sent.Phones Stockist nobody knows anything about it I calmly explain again and person promises me they will sort it out for me on Friday and ring me to let me know what's happening.Lady rings me Friday morning as promised apologises that she cant get part sent next day but its being sent 1st class and should be with me tommorow (Saturday)
Well Saturday comes I think better not go out posty be here with my part so I set to work in the garden bell rings posty at door with a jiffy rips it open WRONG PART
I calmly speak to stockist they cant do anything person I need to speak to had day off
Moral of this long and boring story check your awning before winding it in I wish I had and always will for now on £100 pound in parts about 6 hours of my time for one stone about size of a thumb nail.Thanks for listening/reading had to get it of me chest I will try to keep calm on phone tommorow
I was now getting pretty frustrated and was trying to pull it out with force when I realised it appeared to me stuck in middle then BINGO I find a small stone wrapped in canopy.Must have got on top and when I last wound awning in I was in a hurry as the wind had got up.So I had to work out how to remove stone took a while to suss out but eventually I got it removed.Put awning all back together giving it a little lubrication here and there.Then wound it out but it wasn't coming out very freely so partially back apart checking this and that etc.Then I was nearly 100% happy it was working as good as it was I snapped the ratchet the air was blue my awnings fully wound out its getting windy and its starting to rain.I quickly removed some bits made a bodge and got awning closed and van parked up.
So I search the net for the parts needed find to likely company's likely to carry parts ready to ring in morning.So Monday comes phone Fiamma stockist and order parts "be with you Wednesday sir" all in stock great stuff.Get home from work Wednesday jiffy bag on table opens it up 1 wrong part straight on phone Lad says "I see what's happened don't worry part be in post in morning"Now for some reason I thought I will phone and check parts been sent.Phones Stockist nobody knows anything about it I calmly explain again and person promises me they will sort it out for me on Friday and ring me to let me know what's happening.Lady rings me Friday morning as promised apologises that she cant get part sent next day but its being sent 1st class and should be with me tommorow (Saturday)
Well Saturday comes I think better not go out posty be here with my part so I set to work in the garden bell rings posty at door with a jiffy rips it open WRONG PART
I calmly speak to stockist they cant do anything person I need to speak to had day off
Moral of this long and boring story check your awning before winding it in I wish I had and always will for now on £100 pound in parts about 6 hours of my time for one stone about size of a thumb nail.Thanks for listening/reading had to get it of me chest I will try to keep calm on phone tommorow