My 17 month old Hymer b544 experienced a catastrophic headlamp failure.
In common terms it exploded. Not whilst on the road but after sitting patiently on a campsite for over 30 hours.
Neither Brownhills or Hymer have even had the decency to respond to my appeals for a replacement on the basis that the product was not fit for purpose. A number of variations on my theme have cropped up on diferent forums and their claims for replacement have been dismissed out of hand.
Does anyone out there have news of a happy ending to a similar case? I am dragging the problem around as, after paying £65,000 for this van the idea of paying the asking price for a new unit £1475 has left me feeling rather quesy - magnified when one considers that this breakage may only be the first of many duff headlamp units!!!!
Warm regards and happy touring to all,
Janet and John
In common terms it exploded. Not whilst on the road but after sitting patiently on a campsite for over 30 hours.
Neither Brownhills or Hymer have even had the decency to respond to my appeals for a replacement on the basis that the product was not fit for purpose. A number of variations on my theme have cropped up on diferent forums and their claims for replacement have been dismissed out of hand.
Does anyone out there have news of a happy ending to a similar case? I am dragging the problem around as, after paying £65,000 for this van the idea of paying the asking price for a new unit £1475 has left me feeling rather quesy - magnified when one considers that this breakage may only be the first of many duff headlamp units!!!!
Warm regards and happy touring to all,
Janet and John