problem downloading Avast ! (1 Viewer)

[pappajohn]

my lappy went sick last night and took a few hours to sort out but there is one problem i cant overcome.

Avast! antivirus will not turn on.

i tried to uninstall but it cant find part of the file so wont.

tried to re-download, which it does, but i get a couple of error messages, below, when i try to install.

I tried on chrome, firefox and IE9, and from the avast website and also Filehippo



anyone got any idea why it wont install or uninstall ?

 

[scotjimland]

Hi John

have you tried uninstalling Avast using Revo Uninstaller ?

 

[pappajohn]

Hi John

have you tried uninstalling Avast using Revo Uninstaller ?

i'll download and try that Jim...watch this space :thumb:

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[pappajohn]

no go Jim......Revo uses the Avasts own inbuilt uninstall files then searches for leftover files.

 

[scotjimland]

no go Jim......Revo uses the Avasts own inbuilt uninstall files then searches for leftover files.

ok..
I did a Google on the Avast forum .. scroll down to SafeSurf's reply

http://forum.avast.com/index.php?topic=77582.0

 

[pappajohn]

just minimised chrome and running behind is the revo app doing its job...i think oh:

its now looking for left over files so i'll give it chance before trying anything else.

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[pappajohn]

revo seems to have done its job.
need a reboot to be sure then download avast again.

 

[scotjimland]

revo seems to have done its job.
need a reboot to be sure then download avast again.

phewww .. relief ..

Revo usually does a good job, wouldn't use anything else for uninstalling .. in saying that, most, probably all of my past problems have been caused by uninstalling unwanted software.. so now I just leave them alone .. less tears ..

 

[pappajohn]

phewww .. relief ..

Revo usually does a good job, wouldn't use anything else for uninstalling .. in saying that, most, probably all of my past problems have been caused by uninstalling unwanted software.. so now I just leave them alone .. less tears ..

not so quick Jim.....same error report :Angry:

I'll just turn AVG back on for now.....at least that works.

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[scotjimland]

not so quick Jim.....same error report :Angry:

I'll just turn AVG back on for now.....at least that works.

maybe need to follow the advice in the Avast forum .. or reformat .. sorry.. it's no laughing matter .. oh:

 

[pappajohn]

Nah !!!! not turned on (wont turn on) so doing no harm.

i'll just leave it until i HAVE to do a format. :thumb:

 

[aimeehudson]

my lappy went sick last night and took a few hours to sort out but there is one problem i cant overcome.

Avast! antivirus will not turn on.

i tried to uninstall but it cant find part of the file so wont.

tried to re-download, which it does, but i get a couple of error messages, below, when i try to install.

I tried on chrome, firefox and IE9, and from the avast website and also Filehippo



anyone got any idea why it wont install or uninstall ?

Well... it could be a lot of things...
I will need more information to be able to help you:

Do you use a firewall? Which one?
Do you have any other antivirus installed in your system? Did you have in the past?
Any other security programs that could interfere?

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