Teasy2007
LIFE MEMBER
- Sep 26, 2007
- 2,086
- 1,159
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- Carthago Malibu PVC
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- Since 2005
Hi,
My son had a dodgy program called Security AV which appeared on his computer last night. I tried to get it off, but no matter how many times I deleted it, it came back warning of trojans etc etc. When you click and go to the website it gives the costs of joining, but no mention of how to get the b**** thing off the computer.
McAfee had stopped working obviously clashing with Security AV, so I uninstalled that and - following the advice on here - installed Comodo. It downloaded fine, but then seemed to clash with Security AV and the circle started again.
Now I cant get online with his computer on Virgin as it says it cant connect and the Broadband icon kept coming up!
Please - what have I done wrong? what should the settings be for Virgin broadband and how can I put it right?
How can I get shut of the Security AV for good. It does not appear in the Install/uninstall programs list or in the Programs in My computer.
Please any help would be appreciated.
Ginny
My son had a dodgy program called Security AV which appeared on his computer last night. I tried to get it off, but no matter how many times I deleted it, it came back warning of trojans etc etc. When you click and go to the website it gives the costs of joining, but no mention of how to get the b**** thing off the computer.
McAfee had stopped working obviously clashing with Security AV, so I uninstalled that and - following the advice on here - installed Comodo. It downloaded fine, but then seemed to clash with Security AV and the circle started again.
Now I cant get online with his computer on Virgin as it says it cant connect and the Broadband icon kept coming up!
Please - what have I done wrong? what should the settings be for Virgin broadband and how can I put it right?
How can I get shut of the Security AV for good. It does not appear in the Install/uninstall programs list or in the Programs in My computer.
Please any help would be appreciated.
Ginny