Pre delivery inspection paperwork? (1 Viewer)

[Christoph]

I've been asking my dealer for the pre delivery inspection paperwork for our new Chausson (Fiat based) motorhome for over 3 months without success. I'm told that nobody ever asks to see it which I find odd to say the least. As it stands I have nothing in the service book to confirm a PDI took place although I'm assured it took place at the factory. I'll continue to chase it but wondered if any other members have had similar problems or have any other thoughts?

If I were buying second hand I would expect a full service history to include a PDI. Is it me being a bit pedantic?

Thanks

 

[Badknee]

There should have been two PDI's, one at the factory before it left their premises and one before it left the dealers.

 

[Christoph]

Thanks for the reply. I agree but finding them is proving difficult. Have to say the dealer experience has been very poor. First time buying one of these and given the cost of them compared to cars, I expected much better service.

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[BobtheBass]

I got the paperwork you want with the bundle of manuals that came with the van. Confirms that the paintwork wasn't touched up as well.

 

[Lenny HB]

I think you are expecting too much, it's an expensive Motorhome not a cheap car.
We have brought 2 new Hymers never seen one as long as the vans OK does it matter.

 

[jonandshell]

Motorhome dealers doing PDIs is an urban myth.
The customer does the PDI when he takes the van on holiday for the first time!

How else can you explain the constant problems pepole have with new vans?

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[Christoph]

It matters to me. I'm obviously a bit anal in my desire to have confirmation that my base vehicle had a PDI.

 

[StitchesnFluff]

It matters to me. I'm obviously a bit anal in my desire to have confirmation that my base vehicle had a PDI.

Have had a ticked checklist with newest van but not the two previously, maybe a dealer choice to do. However only goes thru gas/water/boiler then safety points.

 

[Kevinthecat]

I can't remember getting any PDI paperwork .
I have my doubts the showroom carry out a PDI because when I picked my van up last year , a shelve was missing and two of the back cushion clips attached to the wall were loose and just pulled out.
It's annoying because you find these things out after you leave the show room.
PDI paperwork should be available but I suppose with the excitement and stress of buying s new van , in my case, I forgot to ask for it.
Keep asking !

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[Kevan]

Motorhome dealers doing PDIs is an urban myth.
The customer does the PDI when he takes the van on holiday for the first time!

How else can you explain the constant problems pepole have with new vans?

Ditto that,

 

[Christoph]

Just spoken to the dealer. According to him the PDI paperwork is in the post. We shall see!

 

[Clarky]

Just spoken to the dealer. According to him the PDI paperwork is in the post. We shall see!

Somebody once told me that about a cheque.
I'm still waiting.

Richard.

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[Christoph]

So the paperwork was in the post after all!

 

[SuperMike]

That's not one of the VeryOldMoIceCreamInternetMans, @old-mo, much discussed fence posts is it ?

 

[carolyn]

According to our PDI the cab aircon was working, this was something of a miracle as it was subsequently found never to have been connected and there was a piece missing!

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[7735]

I don't think a p.d.i. Is done the dealer obviously has to clean the vehicle fit number plates etc but do they check everything is working, I don't think sur first motor home was missing half its exhaust pipe.
Spongy

 

[Gorse Hill]

Thanks for the reply. I agree but finding them is proving difficult. Have to say the dealer experience has been very poor. First time buying one of these and given the cost of them compared to cars, I expected much better service.

Welcome to the life of a Motorhome owner, it's a different world

 

[Baldeagle7470]

Motorhome dealers doing PDIs is an urban myth.
The customer does the PDI when he takes the van on holiday for the first time!

How else can you explain the constant problems pepole have with new vans?

We asked after going back twice with the new Chausson about the PDI and the receptionist rushed into an admin office and came back with it signed!!
That would probably explain why the concertina door between the loo and the shower was never attached,discovered when we arrived in Portugal,some graphics all ruffled and damaged,one led constantly falling out ,window seal all fitted incorrectly,just wait till we return for the first service and annual inspection!!
Then the s--t will hit the fan,if we had one!!

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