Allanm
Free Member
- Jun 30, 2013
- 5,431
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- Burstner Harmony TI 736 G
- Exp
- Since 1987
I bought a GPS tracker a couple of years ago with a recommended Lebara sim card in it. I was told that the sim card would not expire as long as there was credit on it. However, it did expire, but, Lebara sent me a new sim and transferred the balance. I just had to either top up or use the card every 90 days or so.
No problem.
Then, the company I bought the tracker from recommended a new sim card supplier, Lyca, who would supply a simcard that didn't expire as long as it had credit on it ( I should have seen this coming....)
Anyway, I just found out the Lyca sim has expired.
So, I spoke to Lyca customer service and explained what had happened. Apparently, because I hadn't used the sim for 4 months, it has been recycled and the balance ( over £15) has expired ( acquired by Lyca!)
The customer service agent I spoke to was quite rude, quoting T's and C's, that weren't in force when I bought my simcard, anyway, the upshot is, I need a new sim card, preferably one that doesnt expire, and definitely NOT from Lyca. I shall be keeping well away from them.
Any suggestions?
Allan
No problem.
Then, the company I bought the tracker from recommended a new sim card supplier, Lyca, who would supply a simcard that didn't expire as long as it had credit on it ( I should have seen this coming....)
Anyway, I just found out the Lyca sim has expired.
So, I spoke to Lyca customer service and explained what had happened. Apparently, because I hadn't used the sim for 4 months, it has been recycled and the balance ( over £15) has expired ( acquired by Lyca!)
The customer service agent I spoke to was quite rude, quoting T's and C's, that weren't in force when I bought my simcard, anyway, the upshot is, I need a new sim card, preferably one that doesnt expire, and definitely NOT from Lyca. I shall be keeping well away from them.
Any suggestions?
Allan