dabhand
LIFE MEMBER
We are all very quick to complain about crap service so just thought I would give a big thank you to Travelworld at Telford, and in particular their Service, Warranty and Windscreen Manager, Annabel Edwards, and to Hymer themselves.
Some of you will know that the front left headlight shattered for no apparent reason recently on my Hymer, We weren't moving when it happened and there was no impact with anything. The headlamp is an extremely costly item, about £1400, the dealer I bought the vehicle off was not interested as the van was out of warranty.
Travelworld, (via Annabel) with whom I have had no previous experience, approached Hymer on my behalf, they agreed to replace the headlamp free of charge and today Travelworld fitted it under warranty.
Massive thanks to Travelworld, Hymer and especially Annabel who arranged everything.
Can't praise them enough.
Simon
Some of you will know that the front left headlight shattered for no apparent reason recently on my Hymer, We weren't moving when it happened and there was no impact with anything. The headlamp is an extremely costly item, about £1400, the dealer I bought the vehicle off was not interested as the van was out of warranty.
Travelworld, (via Annabel) with whom I have had no previous experience, approached Hymer on my behalf, they agreed to replace the headlamp free of charge and today Travelworld fitted it under warranty.
Massive thanks to Travelworld, Hymer and especially Annabel who arranged everything.
Can't praise them enough.
Simon