- Sep 9, 2014
- 168
- 102
- Funster No
- 33,266
- MH
- Coach built
- Exp
- Summer 2014
Not directly motorhome related but the company in question does provide motorhome policies. Not sure what the naming and shaming policy is on here, so names for now.
A little clue, it's a town/city in Lancashire and has a university.
Anyway, I took a classic car policy out for a MG Midget that was cluttering up my drive. In need of a MOT and therefore insurance. I'd previously had a policy with this company via the MG Owners club - didn't have to use it in anger, so gave them a try.
Polite sales staff to whom I explained I was looking for comp insurance simply to get the car away for a test, if it passed the car would be advertised for sale and I was hoping that the car would sell quickly at a realistic price and I would be looking to cancel the policy; not a problem I'm told.
So, a years policy taken out for a total of £139.00. Car sailed through the test and was subsequently sold yesterday. Total days on cover 28...on the phone to insurer expecting a decent chunk of my cash back; oh no, not a chance!
Can't remember the breakdown of charges, there were no extra's on the policy - just simple comp' insurance. Out of my hard earned 139 of the Queens finest pounds I'm entitled to £2.10...no I haven't missed a zero out, 2 pounds and 10 pence.
To add a poke in the eye to my sore back end, they'll not refund anything less than £10.00 instead it's held "on account" should I ever insure another car. As if!
Punitive or what...when I complained, "it's in our (written in our favour not yours) T&C's sir"
Perhaps your sales person might have advised that an annual policy might not be the best way of satisfying my needs, he was told it could be cancelled early on I said..."that would be my choice and my decision" I'm told.
As a sop to my anger, they have lodged an "active complaint" Who fancies a little bet that said company will feel magnanimous and charitable and offer me just a little more than square root of f**k all.
Yes, it is in their T&C's but who reads the reams of small print that's barely written in common mans language?
Ten miles of travelling and 28 days of insurance for £13.90 per mile...stonking value!
Worth a bleat to the FSA over unreasonable charges?
Not sure if there's a moral to my tale apart from wading through the conditions of a new policy ....it was cathartic!
A little clue, it's a town/city in Lancashire and has a university.
Anyway, I took a classic car policy out for a MG Midget that was cluttering up my drive. In need of a MOT and therefore insurance. I'd previously had a policy with this company via the MG Owners club - didn't have to use it in anger, so gave them a try.
Polite sales staff to whom I explained I was looking for comp insurance simply to get the car away for a test, if it passed the car would be advertised for sale and I was hoping that the car would sell quickly at a realistic price and I would be looking to cancel the policy; not a problem I'm told.
So, a years policy taken out for a total of £139.00. Car sailed through the test and was subsequently sold yesterday. Total days on cover 28...on the phone to insurer expecting a decent chunk of my cash back; oh no, not a chance!
Can't remember the breakdown of charges, there were no extra's on the policy - just simple comp' insurance. Out of my hard earned 139 of the Queens finest pounds I'm entitled to £2.10...no I haven't missed a zero out, 2 pounds and 10 pence.
To add a poke in the eye to my sore back end, they'll not refund anything less than £10.00 instead it's held "on account" should I ever insure another car. As if!
Punitive or what...when I complained, "it's in our (written in our favour not yours) T&C's sir"
Perhaps your sales person might have advised that an annual policy might not be the best way of satisfying my needs, he was told it could be cancelled early on I said..."that would be my choice and my decision" I'm told.
As a sop to my anger, they have lodged an "active complaint" Who fancies a little bet that said company will feel magnanimous and charitable and offer me just a little more than square root of f**k all.
Yes, it is in their T&C's but who reads the reams of small print that's barely written in common mans language?
Ten miles of travelling and 28 days of insurance for £13.90 per mile...stonking value!
Worth a bleat to the FSA over unreasonable charges?
Not sure if there's a moral to my tale apart from wading through the conditions of a new policy ....it was cathartic!