- Aug 13, 2014
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The saga continues!
Having expected to pick up the motorhome on 14 April, we have been waiting since 7 April when we were told it had damp problems and was in the workshop at Glossop for repairs.
Since then we have incurred costs and had to constantly ask for information.
To be fair, they seem to be trying to remedy the problems. but they just never tell us anything. We have pinned them down to a date at last.. 19 June ( we will see) but I am not happy that they are not willing to acknowledebe that this has been a difficult time by offering some form of compensation. They have made a weak offer to cover some of the costs, but honestly I would have though they would hve tried to put our minds at rest by offering compensation.
what do you think? what would you do?
I dont know where we stand in getting our deposit back as its been a period of time now and we havent said we dont want it ...I am fed up of it to be honest
Having expected to pick up the motorhome on 14 April, we have been waiting since 7 April when we were told it had damp problems and was in the workshop at Glossop for repairs.
Since then we have incurred costs and had to constantly ask for information.
To be fair, they seem to be trying to remedy the problems. but they just never tell us anything. We have pinned them down to a date at last.. 19 June ( we will see) but I am not happy that they are not willing to acknowledebe that this has been a difficult time by offering some form of compensation. They have made a weak offer to cover some of the costs, but honestly I would have though they would hve tried to put our minds at rest by offering compensation.
what do you think? what would you do?
I dont know where we stand in getting our deposit back as its been a period of time now and we havent said we dont want it ...I am fed up of it to be honest