Lindy-C

Hi Stubon

Not as far as I can see........

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stubon

Hi Lindy c i wiil send you this anyway
I have the same problems i can lose contact
this is what i do
1, press no1 button on your livebox, after a few minutes it should say on your computer that you are now connected to the internet
2,on your desk top icons click configure livebox
3, click on access to the configuration a pop up box appears type in lower case
admin both in username and password click ok
4,click on my services
5,click on internet
6,enter conection login this is you email address but only enter everything after the
@ sign on the end of you address add @fs then in the connection password enter you password you used when you set up your orange account then click validate
after a few minutes hopefully you should be connected if not validate again

stubon

ps when entering your password remember they are case sensative

Lindy-C

Thanks for that Stubon

I found the "configure livebox icon on the lappy but it needs an internet connection and lappy hasn't got one.........should I be doing this on the main PC?

The main PC which is wired directly to the livebox is working absolutely fine (I'm using it now) its the laptop connected via that silly little silver wafer thingy that won't.........even "Ludmilla" in Bangladesh gave up

At least all of this aggro is keeping me and the kids out of the arcade

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stubon

hi lindy c
if you cannot see configure livebox icon you should be able to access it from you program list, click on start go to programs find orange in the list or could be wanadoo
if you joined when it was wandoo move your curser up to orange (wanadoo) a pop up should apear at the side configure live box then follow instructions from previous message no3 onwards

stubon

stubon

Hi Lindy c

the other way you can try is to unplug everything from the botton of the livebox hold you finger on button 1 at the back plug the power supply in keeping your finger on the button wait a few minutes then let go
plug in the line from your telephone connection then the ethernet cable form your desktop computer the lights will flash for a few minutes while it resets itself when you have solid lights you know what they lookS like when everything is working fine

BUT WHEN YOU DO THE ABOVE YOU WILL HAVE TO RE-ENTER YOUR USERNAME AND PASSWORD ON ALL COMPUTERS YOU USE BEFORE ACCESS TO THE INTERNET CAN BE OBTAINED YOUR CHOICE

STUBON

stubon

Hi Lindy c
have you tried your gadget in another usb port?

stubon

stubon

on your laptpop

Johns_Cross_Motorhomes

Lindy it is possible that your lappy is not recognised by the box because your sign in and password has been lost on the lappy.

If all else fails can you not hardwire the lappy to the box.

Peter

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Swift Main Dealer. - www.johnscross.co.uk - www.fiammacare.com www.johnscrossshop.co.uk

stubon

Hi jcm
in order to do what you say you have to open the configuration of the box on the laptop because she cannot get a connection she cannot open the configuration
orange is a bit crappy i have to reset my connection several times a week

stubon

Lindy-C

OK...tried all that but still no connection. The lappy can't pick up my IP address from the Livebox

Could only go through the motions on the main PC as you need to be connected to the internet and I have no connection on the lappy.

Tried a different USB port, a different cable, even a different widget.....all the same.

I did hard wire the lappy last night when talking to girlie in Bangladesh and lappy worked fine - the problem is, I had to disconnect the main PC to do it.

According to my Inventel system info page everything is connected and enabled that should be

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