Your 3 year warranty is only valid from the Dealership you Purchase your New Motorhome from, unless you manage to find a dealer who is sympathetic to your cause, as I have just found out to my dismay after the rear bed support strut has brokenthat Swift "Do Not have any agreement with any Dealers to operate their 3 year Warranty" if no dealer will assist you with you warranty problems them what is the warranty worth "Swift are certainly not interested" its worth what the Zimbabwe currancy is absolutely "Nothing" If fellow Motorhomers can understand having spent £35000 on a new Motorhome with a supposedly 3 year warranty and you are having to rely on the goodwill of any dealers who want to rectify your warranty problems,I was given 3 dealers from Swift Customer Services you'v guessed it totally ignored by them,Swift sell you a product through a dealer and then are totally uninterested in any problems which arise under warranty, Will I purchase another Swift Product,after 17 faults on collection from Marquis Motorhomes and the rear bed breaking,your guess is as good as mine having purchased 5 Swift Products over the past 11 years Swift really have lost the plot.
I have been Caravaning & Motorhoming for over 35 years and Swifts Customer service and quaility Control is like the Dinosaurs "extinct"
The Following User Says Thank You to optima336 For This Useful Post:
Your 3 year warranty is only valid from the Dealership you Purchase your New Motorhome from, unless you manage to find a dealer who is sympathetic to your cause, as I have just found out to my dismay after the rear bed support strut has brokenthat Swift "Do Not have any agreement with any Dealers to operate their 3 year Warranty" if no dealer will assist you with you warranty problems them what is the warranty worth "Swift are certainly not interested" its worth what the Zimbabwe currancy is absolutely "Nothing" If fellow Motorhomers can understand having spent £35000 on a new Motorhome with a supposedly 3 year warranty and you are having to rely on the goodwill of any dealers who want to rectify your warranty problems,I was given 3 dealers from Swift Customer Services you'v guessed it totally ignored by them,Swift sell you a product through a dealer and then are totally uninterested in any problems which arise under warranty, Will I purchase another Swift Product,after 17 faults on collection from Marquis Motorhomes and the rear bed breaking,your guess is as good as mine having purchased 5 Swift Products over the past 11 years Swift really have lost the plot.
I have been Caravaning & Motorhoming for over 35 years and Swifts Customer service and quaility Control is like the Dinosaurs "extinct"
Good evening,
If you can get to us, Swift warranty is honoured by us, irrespective of where or from whom the MH was purchased.
Please telephone our Service Dept with your details and mention MHFun
The other 'unresolved' problems we may also be able to assist with depending on what they are.
well done JCM if he gets it to you have a look to see if it has sticky black gunge around the lockerswrong forum
terry
Oh Terry, we have an award for some people called a wooden spoon
Simple solution to 'gunge' Use your 'lead' credit card edge to remove surplus mastic. in the fullness of time it will cease to 'weep' and then you will have nothing toabout! (Forgot you do not have a Swift product anyway)
Your 3 year warranty is only valid from the Dealership you Purchase your New Motorhome from, unless you manage to find a dealer who is sympathetic to your cause, as I have just found out to my dismay after the rear bed support strut has brokenthat Swift "Do Not have any agreement with any Dealers to operate their 3 year Warranty" if no dealer will assist you with you warranty problems them what is the warranty worth "Swift are certainly not interested" its worth what the Zimbabwe currancy is absolutely "Nothing" If fellow Motorhomers can understand having spent £35000 on a new Motorhome with a supposedly 3 year warranty and you are having to rely on the goodwill of any dealers who want to rectify your warranty problems,I was given 3 dealers from Swift Customer Services you'v guessed it totally ignored by them,Swift sell you a product through a dealer and then are totally uninterested in any problems which arise under warranty, Will I purchase another Swift Product,after 17 faults on collection from Marquis Motorhomes and the rear bed breaking,your guess is as good as mine having purchased 5 Swift Products over the past 11 years Swift really have lost the plot.
I have been Caravaning & Motorhoming for over 35 years and Swifts Customer service and quaility Control is like the Dinosaurs "extinct"
I am sorry to hear that you have these problems. If the dealers have not responded to you, we will contact them and make arrangements for you. Please contact us on our telephone number 01482 875740 or email us at enquiries@swiftleisure.co.uk
Regards
Kath
The Following User Says Thank You to SwiftGroup For This Useful Post:
Hi Peter,that was my sugestion on how to stop it back in August but some people are still wating for the ok from SWIFT to do that,who are awaiting a responce from Bostik to do thatBostik (evostik)are currently running an add on tv that seals & protects your bathroom from e-coli etc,,for 1 week
BTW my c/card is not made from lead,ask SWMBOI will gladly send you the bill for you to pay as proof It's a good job I don't have a Swift or my c/c would be in bigger trouble paying for all thet fuel to get to you to do the repairs needed see I am singing your praises yet again
terry
Hi Peter,that was my sugestion on how to stop it back in August but some people are still wating for the ok from SWIFT to do that,who are awaiting a responce from Bostik to do thatBostik (evostik)are currently running an add on tv that seals & protects your bathroom from e-coli etc,,for 1 week
BTW my c/card is not made from lead,ask SWMBOI will gladly send you the bill for you to pay as proof It's a good job I don't have a Swift or my c/c would be in bigger trouble paying for all thet fuel to get to you to do the repairs needed see I am singing your praises yet again
terry
Swifts 3 year Warranty on our Bessacarr E425
wrong forum
about! (Forgot you do not have a Swift product anyway)
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