Hi, Graham
Do you feel that its acceptable for them to just have a note on their computer, the reason I am sceptical is that i recently rang a company back in a similar situation to you and they said more or less the same thing "Its recorded on our computer" I asked them to read back to me exactly what they had recorded and guess what its was quiet different from what I had explained to them earlier when trying to get the quote,
That's one of the reasons for this thread, what is the best way, I totally agree with getting it in writing but sometimes its like pulling teeth, most of them seem to say NO PROBLEM with this or that, that's just standard under our policies, we don't write it on your policy as there is no need we have a note on our computer, etc etc etc.
Then you get the recorded message "Miss anything out and it may invalidate your insurance"
HELP.
Quote:
Originally Posted by GJH
Last year when we changed insurer it wasn't on the paperwork we received so I rang up. It was recorded as a note on the insurer's computer system but the tick box which generates the wording on the policy schedule hadn't been ticked. They sorted it out with no bother but it's worth making sure.
Graham
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